very diffucult to regulate the temparture. I can't get the temp down below 450 degrees even when I turn it almost off. I have been unable to cook a good steak. By the way does anyone sell a good cut of steak anymore. I have attempted to grill steak 3 times and everytime I over cook them. I wish I would've bought another charcoal grill.
Response from weber.comBy Weber grills, July 27, 2025
Thank you for your feedback. Your satisfaction is very important to us. We want to know more and offer our assistance to help get this resolved. Please look for an outreach email from us soon. Thank you!
I find hard to determine if on during initial start up. Once on tho, heats up fast. Sometimes seems difficult to get furthest left burner to ignite. All in all tho cooks well but seer side could be a bit hotter
I would recommend this to a friend!
Response from weber.comBy Weber grills, July 27, 2025
Thank you for your feedback. Your satisfaction is very important to us. So sorry to hear about your left igniter issue. We want to know more and offer our assistance. Please look for an outreach email from us soon. Thank you!
Good grill. Easy to start up and clean. Gives a good sear and evenly heats. Pretty easy to control the temperature. I don’t use the hooks but I’m sure they’d be useful for someone. Large size has plenty of room for 20 burgers maybe more. Smoke doesn’t blow into your face when you open it up. I haven’t smoked anything in it yet but I’m sure it’ll work well. A few issues I’ve had is cabinet door doesn’t shut completely flush, the base also arrived with a large dent in it. The drippings sometimes completely miss the pan and end up in the cabinet. It was also an incredible pain to mount the propane regulator in the cabinet, I had to twist it every which way to finally get it mounted. I’m not sure but a lot of the metal looks like it has a teflon coat which is a con. Overall pretty nice. Good long warranty.
This grill heats up exceptionally well. Sometimes it is too hot. I have to keep the sear station burners completely off and the other two on a medium to low setting.
I have tried to use it 4 times. The regulator hose seems to have a leak. The gas hisses terribly when I open the tank. I paid a lot of money, and so far I can’t use it.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 28, 2025
Thank you for your feedback. We are sorry to learn about the disappointment caused by a gas leak. We recommended checking the LP tank for a damaged gasket and doing a soapy water leak test.
A member of our Care team is here to help! Please look for our email soon. Thank you!