Customer reviews from weber.com
Weber - Spirit E-425 4 Burner Liquid Propane Gas Grill - Black
Average customer rating
4.4
(346 Reviews)
Rating breakdown 346 reviews
5 Stars
228
4 Stars
71
3 Stars
25
2 Stars
6
1 Star
16
88%of customers recommend this product.
(
244 out of
276)
Customer Reviews for Weber - Spirit E-425 4 Burner Liquid Propane Gas Grill - Black
Posted by: MamaOsa
from LA, Ca.
Verified Purchase:Yes
I haven't had that much time with the unit yet so maybe once I'm used to the grill I'll have a different opinion. I'm currently using the griddle insert for the Spirit. I love that, plenty of space and pretty decent to clean. I wish the grill itself was wider. Given it's a 4 burner grill, I would like more grate space so that it is truly a 50-50 split between sq ft for grill and sq ft for the griddle. The temperature gauge doesnt seem to work that well either. I end up using a temperature gun to gauge the temp on both the griddle and the grill.
Response from weber.comBy Consumer Care, Weber, April 7, 2025
We appreciate your feedback and we will ensure it is passed to the right teams, thank you! We are surprised to learn that your grill's thermometer is not working well and we apologize for any frustration.
Your grill is backed by an outstanding warranty. We are here to help! Please look for an email from our Care team soon. Thanks again!
Your grill is backed by an outstanding warranty. We are here to help! Please look for an email from our Care team soon. Thanks again!
Written by a customer while visiting weber.com
Posted by: ChristineM
from PA
Expertise:Intermediate
Verified Purchase:Yes
Very difficult to maneuver. Old one had 4 wheels and could move easily. This is heavy and I can't move it out from under the patio without a lot of effort. Awkward!! Why take away the other wheels?
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, April 18, 2025
Thank you for your feedback. Your satisfaction means a lot to us. We are really sorry to hear you are having a difficult time moving the grill around. Our Care team will be reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Posted by: The Eggman
from Nazareth, Pa
Expertise:Intermediate
Verified Purchase:Yes
This grill perfectly fits our needs, large enough to prepare items for a larger gathering yet compact enough to serve my wife and I alone. Even heat throughout takes the guesswork out of moving the food to different areas of the grate for even grilling, something I had to perfect (with little success) on our previous unit. The Genesis series was a bit too expensive for our tastes so but this Spirit perfectly fit the bill and grills the food just as well.
Written by a customer while visiting weber.com
Posted by: Steph71
from Putrsburgh
Verified Purchase:Yes
Missing a part so haven't been able to put the grill together - have had it for 4 weeks now
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, April 24, 2025
Thank you for your feedback. We apologize for the frustration caused by the missing part and delayed replacement. We strive to provide an outstanding experience for our grillers and will bring this feedback to the right teams.
We are here to help! Please look for an email from our Care team soon. Thank you.
We are here to help! Please look for an email from our Care team soon. Thank you.
Written by a customer while visiting weber.com
Posted by: M369
from NH
Verified Purchase:Yes
Would be 5 stars but the back of the grill is not completely closed so our dogs have access to the grease catch
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Griller97
from Louisiana
Expertise:Intermediate
Verified Purchase:Yes
I’ve had Weber grills for years. This grill is a good size. It heats up quick and fast.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
How much propane left??
on May 1, 2025
Posted by: Herm 23
from Chicago IL
Expertise:Intermediate
I like this grill it cooks good the only thing I have a problem with is Weber didn’t install any way of knowing how much propane you use!!
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, May 3, 2025
Thank you for your feedback. We are happy to hear you are enjoying the grill. We understand your concern regarding the tank scale. We are here to assist. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Maria Pala
from Florida
Verified Purchase:Yes
I am not really happy with this grill. I think there are some defects with one of them being potentially dangerous. The propane tank is positioned close to the body of the grill. There is barely enough room to get your hand in to turn the gas on and off. You risk a burn each time which has already happened to us. The second defect is the Knobs. They don't click out of position easily and sometimes get stuck where you can't move it at all. Finally, it is kind of cheaply built and not what I am use to from Webber.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 24, 2025
Thank you for your feedback and for choosing a Weber grill. We apologize for the disappointment with your new grill. Our products are tested for safety and pass all required regulatory testing. Your safety is our primary concern. We want to know more about your experience and offer assistance.
The control knobs should not be sticking, and we are here to help. We want you to have an excellent experience with your grill! Please look for an email from our Care team soon. Thank you.
The control knobs should not be sticking, and we are here to help. We want you to have an excellent experience with your grill! Please look for an email from our Care team soon. Thank you.
Written by a customer while visiting weber.com