Still learning to use my new Weber. (Always had less expensive brands in the past)A little disappointed that it doesn't get as hot as I'd like. Perhaps it's just mine. Also not a fan of the veggie tray not being able to stay up. Always comes down by default when you close the lid which is pretty disappointing
I would recommend this to a friend!
Response from weber.comBy Weber grills, June 30, 2025
Thank you for your feedback. Your satisfaction is very important to us. So sorry to hear you are having an issue with the grill not getting hot and your warming rack keeps falling out of place. We want to know more and offer our assistance. Please look for an outreach email from us soon. Thank you!
I got what I think was a pretty good deal on this grill, however there was some mis-information from the place of purchase. I do find the grill to not be as hot as I had hoped. One really needs to use the SEAR burners to cook meat well. The grill over all heats pretty evenly, however I am still learning how to use it most efficiently. I have hope I will enjoy many years of use from this grill. It replaces a Kenmore which I had for almost 10 years.
I cannot get the burners of this new grill to light. The ignitors all work but somehow gas is not getting to the burners. Weber has not been all that helpful in fixing this problem.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, June 30, 2025
Thank you for your feedback. We are really sorry to hear about the issues lighting the grill. We want to know more and offer our assistance. Please look for an outreach email from us soon. Thank you!
My parents only bought Weber and that's my "go to" for grilling too. They last for many years and are consistently reliable. The only reason I had to purchase a new gas grill this time was because I moved and had to leave the old one behind. Even the Weber charcoal grills that I grew up with are a solid purchase - I still have my mini grill.
Ok grill, but the non-battery "spark" ignition system is horrible. It takes multiple tries every time to start ... I have taken to using a lighter to start it. Also the grease drip system is small by about a half inch, so it slides around and doesn't cover the whole area (as I found grease dripping down into the compartment below). Disappointed.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 3, 2025
We appreciate your feedback. Your satisfaction means a lot to us. We are so sorry to hear you are having trouble igniting the burners. We want to know more and offer our assistance. Please look for an outreach email from us soon. Thank you!