Great grill if you want to downsize from the larger Weber models. I owned a Genesis Weber grill for over 40 years and since it’s two of us and I needed a new Weber-this is the perfect fit! A very efficient grill, cooks evenly and does the job. Getting use to lighting the grill took a bit for my husband but otherwise I hardly recommend this grill. I bought the 424e! Well worth the price I paid!
Grill works fine but the new anti gas-valve-fast-open regulator is a pain to get used to (not Weber's fault). Would also prefer 4 wheels instead of just 2. And everything is made from much lighter weight material than past Weber grills that we've owned. We bought this model for the smaller physical size and didn't want a larger Genesis grill but would have opreferred those freatures in this smaller size.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, June 10, 2025
Thank you for your feedback and for being a longtime Webe griller! We apologize for any disappointment with the grill's regulator and the grill itself. Your satisfaction is important to us!
Follow these instructions to reset the bypass safety mode. This is not only the reset, but how you want to light your grill each and every time.
Open the lid Make sure all knobs are in the off position (including side burner if applicable) Turn your LP tank on all the way Wait 60 seconds Turn the first burner to start/high Hit your igniter Turn on remaining burners one at a time and set each to high Close the lid Let your grill preheat to over 450F.
Our Care team is here to help! Please look for our email outreach. Thank you!
Love this BBQ! We have thoroughly enjoyed our new Weber BBQ and everything we make on it turns out so well. It is a great product and I highly recommend it.