Grill works fine but the new anti gas-valve-fast-open regulator is a pain to get used to (not Weber's fault). Would also prefer 4 wheels instead of just 2. And everything is made from much lighter weight material than past Weber grills that we've owned. We bought this model for the smaller physical size and didn't want a larger Genesis grill but would have opreferred those freatures in this smaller size.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, June 10, 2025
Thank you for your feedback and for being a longtime Webe griller! We apologize for any disappointment with the grill's regulator and the grill itself. Your satisfaction is important to us!
Follow these instructions to reset the bypass safety mode. This is not only the reset, but how you want to light your grill each and every time.
Open the lid Make sure all knobs are in the off position (including side burner if applicable) Turn your LP tank on all the way Wait 60 seconds Turn the first burner to start/high Hit your igniter Turn on remaining burners one at a time and set each to high Close the lid Let your grill preheat to over 450F.
Our Care team is here to help! Please look for our email outreach. Thank you!
Love this BBQ! We have thoroughly enjoyed our new Weber BBQ and everything we make on it turns out so well. It is a great product and I highly recommend it.
I love this grill. It has more grill space than the Spirit 320 that I replaced and includes a ‘sear zone’ which is great. My Spirit 320 was 16 years old (and surrounded by 2 feet of salt water when superstorm Sandy hit our area) and still working well but I wanted an upgrade. Weber grills are absolutely worth the money and I got mine at a good price.