Customer reviews from lg.com
LG - FlushFit 24-in Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 1 Hour Wash and Dry, 39dBA - Stainless Steel
Average customer rating
4.6 out of 5
4.6
(19 Reviews)
Open Ratings Snapshot
Rating breakdown 19 reviews
5 Stars
16
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
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Customer Reviews for LG - FlushFit 24-in Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 1 Hour Wash and Dry, 39dBA - Stainless Steel
Customer Rating
3 out of 5
3
Misaligned bottom rack
on May 18, 2026
Posted by: Misaligned bottom rack
We like our new LG dishwasher with just one exception. Too many times, when we pull out the bottom rack to load dirty dishes, it becomes off the "guide rails/wheel tracks" and I found myself having to lift the bottom rack to recenter or properly align it in order to push it back into the dishwasher. When full loaded, it is quite heavy to lift and readjust. Any suggestions??? Thanks, Jeff G.
Response from lg.comBy LGMay 19, 2026
Hi Jeff! We appreciate you sharing your experience with your new LG dishwasher. We understand how important it is for the bottom rack to glide smoothly when loading dishes, and we’d be glad to help you look into this so you can get the best performance from your unit.

You can also explore helpful tips and product guidance in our Support Library here:
https://www.lg.com/us/support/help-library

If you’d like further assistance, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com so our team can review this with you directly. -Junel
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
BOTTOM RACK DOES NOT STAY ON TRACKS
on June 17, 2026
Posted by: valeriez
This thing is a piece of work. THE BOTTOM RACK DOES NOT STAY ON ITS TRACK. Not even half-loaded, the wheels go off - the whole rack is too narrow?! We've gotten the entire rack stuck multiple times because it's fallen off. You can't roll the rack out without one side falling off. Absolutely DO NOT RECOMMEND.
Quality
1 out of 5
1
Features
5 out of 5
5
Value
1 out of 5
1
Response from lg.comBy LGJune 18, 2026
Hi, Valeriez. We appreciate you taking the time to share your review regarding your LG LDNTH862S Dishwasher. We always strive to engineer dependable appliances that bring everyday convenience to your kitchen routines, and we want to help ensure your dish racks glide and operate smoothly. To help keep the lower rack steady and securely on its tracks, we recommend checking that all the individual roller wheels are completely snapped into place on the rack frame, verifying that the track rails along the inner tub walls are clear of any small debris or food particles, and making sure that larger plates or heavy cookware are distributed evenly across the center of the rack to prevent it from leaning to one side. For more tips on managing your dishwasher interior and rack configurations, you can explore our adjustment guide at https://www.lg.com/us/support/help-library/lg-dishwasher-tine-rack-adjustment--1366645531607. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5 out of 5
5
Features
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
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