Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 15.6" LED Laptop - Snapdragon X Plus - 16GB Memory- 1TB Storage - Sapphire Blue
Average customer rating
4.5
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
143
4 Stars
31
3 Stars
9
2 Stars
6
1 Star
6
83%of customers recommend this product.
(
49 out of
59)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 15.6" LED Laptop - Snapdragon X Plus - 16GB Memory- 1TB Storage - Sapphire Blue
Customer Rating
5
Samsung it's in the name
on October 21, 2025
Posted by: Pleasedbeyondbelief
[This review was collected as part of a promotion.] Success is definitely demanding .
Access to all can be found .
Managed correctly it could be yours.
So much more demanding than ever.
Ultimately it's up to you.
Nevertheless it's found everywhere.
Go get yourself a Samsung device it's the
greatest name out there if you want
to have it all and more, for me there
is no other.
Access to all can be found .
Managed correctly it could be yours.
So much more demanding than ever.
Ultimately it's up to you.
Nevertheless it's found everywhere.
Go get yourself a Samsung device it's the
greatest name out there if you want
to have it all and more, for me there
is no other.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Book 4 Edge is impressiv
on November 12, 2025
Posted by: Tasha25
[This review was collected as part of a promotion.] The Samsung Galaxy Book 4 Edge is one of the most impressive Windows laptops of 2025, especially for users interested in artificial intelligence features and seamless integration with the broader Galaxy ecosystem. This laptop comes in 14 and 16-inch versions with high-resolution AMOLED touchscreen displays that are bright, clear, and easy to use for work or entertainment. Powered by the Snapdragon X Elite processor, the Book 4 Edge delivers fast performance, silent operation, and very long battery life, sometimes lasting up to 22 hours on a charge.
AI is at the core of the Book 4 Edge’s experience. Built-in Galaxy AI features and Microsoft Copilot+ make complex tasks simple, from organizing content to boosting creativity. There is a dedicated AI key on the keyboard, making it easy to access smart tools right away. AI helps with live translations, summaries, video call enhancements like automatic lighting and background blur, and art generation using Cocreator. The laptop is thin, lightweight, and attractive, with a premium metallic build and an eye-catching Sapphire Blue color.
The Book 4 Edge also includes a range of ports like HDMI, USB-C, USB-A, and a microSD slot, supporting productivity and external displays without the need for extra dongles. Security features are strong, with fingerprint reader and multi-layered Knox protection. Wi-Fi 7 support ensures fast downloads and streaming. It gets me through any homework, or business drafts I may need, it hasn't let me down.
The Book 4 Edge also includes a range of ports like HDMI, USB-C, USB-A, and a microSD slot, supporting productivity and external displays without the need for extra dongles. Security features are strong, with fingerprint reader and multi-layered Knox protection. Wi-Fi 7 support ensures fast downloads and streaming. It gets me through any homework, or business drafts I may need, it hasn't let me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great computer!
on December 4, 2025
Posted by: Tedex10
[This review was collected as part of a promotion.] I have the Snapdragon Plus version. I enjoy the Copilot AI features and the speed of the computer. My only issue is that this version does not have lights up keyboard. I would have opted for another version with that feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Daily work horse
on December 6, 2025
Posted by: SuperDaddy88
[This review was collected as part of a promotion.] Good morning. Ive had my computer for just over a year. I use it everyday for work, and it has never let me down. I have always used Samsung devices and I will continue to buy and use them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Good for everyday use but save all your documents
on August 10, 2024
Posted by: ayyturbo
Expertise:Intermediate
I preordered this item when it got released. Couple of things of this item is a good laptop however i have had a couple of issues with it. One is that i installed the MicroSD of 1 TB and the issue is that doing business work i have to organize my documents and my pdfs. I started moving everything from my hardrive to the microsd and i started to see that the microsd card was deleting the files I was moving. Some of the files were extremely important and i tried everything to get them back but couldnt. From that they dont show how to update drivers or anything.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 19, 2024
Hello Ayyturbo, thank you for your feedback on your Samsung Galaxy Book4 Edge. We understand how important your documents on your computer are to you for both work and professional needs. We have provided a link to the Samsung Support Team. These experts can work with you directly through chat to troubleshoot this experience with your micro SD card and documents being deleted. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3
Love-hate situation with an unfinished product.
on June 30, 2025
Posted by: PreviouslyAGoodTypist
from SFBA
Expertise:Expert
Beautifully responsive and smooth, good battery life, and light and convenient... but still needs work.
* The USB-A port stops working after the laptop sleeps, and you need to reboot to get it working again.
* The keyboard is slow and if you type too fast then the shift key will hang over too long giving you extra capital letters after you've already let go.
* Touchpad filtering when you're trying to type is not reliable, and occasionally causes chaotic mouse movement while typing.
* The keyboard is slow and if you type too fast then the shift key will hang over too long giving you extra capital letters after you've already let go.
* Touchpad filtering when you're trying to type is not reliable, and occasionally causes chaotic mouse movement while typing.
I'm also a bit frustrated by the physical layout of the keyboard and touchpad, but that's probably just personal preference. The 16" model has a numeric keypad, which means the keyboard and touchpad both move a couple of inches left, but the divot for opening the laptop stays in the centre; so feeling that divot makes you think you're lined up with the controls but then clicking something always turns out to be a right click.
Plug in an external mouse and forget the touchpad? I can't, because the USB-A port stops working after a sleep! Gaah!!
Also the Fn and Control keys are the other way around from my other laptop, making the control key harder to reach, and there's no BIOS setting to swap them like in other laptops. So I keep hitting function keys instead of contrtol keys by accident, and that starts up random programs I don't want to use.
Most of this could be fixed with firmware updates so I don't want to let this thing go, but I have to wonder if fixes will ever happen.
Features
4
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, July 1, 2025
Howdy PreviouslyAGoodTypist,
Thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Book4 Edge. We value your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It looks like Windows has power management settings that can automatically turn off USB devices to save power when your laptop goes to sleep or hibernates. You can access your Power Options through the Control Panel (Windows Key + X). In your power plan's advanced settings, expand "USB settings" and then "USB selective suspend setting". Change this to Disabled and apply. You might need to reconnect your USB device afterward. Due to the limited space on a laptop keyboard, many keys will serve multiple functions. If they don't appear to be working correctly it's likely due to the alternate purposes of the keys being used instead. It's also important to have the language of your keyboard set correctly. Please take a moment to review, "Keyboard not typing correct characters on your Samsung PC" to help resolve what you may be experiencing with your keyboard. If you would like to lock your trackpad on your PC, press and hold the Fn key and then press the F5 key simultaneously to toggle your trackpad between being locked and unlocked. Or feel free to adjust its sensitivity within your Settings. Keep in mind that you can also turn off your Function keys by pressing the Fn Lock button to avoid the launching of unwanted functions to occur. If you would like any further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Keyboard not typing correct characters on your Samsung PC
https://www.samsung.com/us/support/troubleshoot/TSG10001501/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Book4 Edge. We value your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It looks like Windows has power management settings that can automatically turn off USB devices to save power when your laptop goes to sleep or hibernates. You can access your Power Options through the Control Panel (Windows Key + X). In your power plan's advanced settings, expand "USB settings" and then "USB selective suspend setting". Change this to Disabled and apply. You might need to reconnect your USB device afterward. Due to the limited space on a laptop keyboard, many keys will serve multiple functions. If they don't appear to be working correctly it's likely due to the alternate purposes of the keys being used instead. It's also important to have the language of your keyboard set correctly. Please take a moment to review, "Keyboard not typing correct characters on your Samsung PC" to help resolve what you may be experiencing with your keyboard. If you would like to lock your trackpad on your PC, press and hold the Fn key and then press the F5 key simultaneously to toggle your trackpad between being locked and unlocked. Or feel free to adjust its sensitivity within your Settings. Keep in mind that you can also turn off your Function keys by pressing the Fn Lock button to avoid the launching of unwanted functions to occur. If you would like any further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Keyboard not typing correct characters on your Samsung PC
https://www.samsung.com/us/support/troubleshoot/TSG10001501/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great laptop for a amazing price
on June 19, 2024
Posted by: garlicnator
Expertise:Intermediate
Ultra light, gorgeous display, and blazing fast bootup.
I got the 16" model, so it is really big.
It came with a free 65" TV, so I'm just waiting on that.
Love the AI paint application. It can generate some nice ai images!
Battery life is really really nice. Main reason I purchased was for light weight and high battery life.
I got the 16" model, so it is really big.
It came with a free 65" TV, so I'm just waiting on that.
Love the AI paint application. It can generate some nice ai images!
Battery life is really really nice. Main reason I purchased was for light weight and high battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for everything but graphic intensive
on July 13, 2024
Posted by: Reyn
from Baltimore, MD
Expertise:Expert
I have been using it as a web developer and all of the apps that I need are working smooth with no issues at all whatsoever. That includes the Office Suite. Code Editors and creative applications like SketchWoW, Affinity Suite of Apps and Canvas. No problems.
Battery is amazing. Is the first time ever I don't feel as worried when using a Windows laptop. Plus the fan does not go off when in sleep mode compared to Intel laptops. Is a great feeling of confidence right there.
The build feels premium and the keyboard as well, no issues there.
I wish it has at least 1 more usb c port but is ok.
I think the bottom line is that this first generation of Snapdragon X machines will server very well those who does not need a dedicated graphic card because although I have not tested there yet. They are not recommended for heavy video editing or gaming. Other than that you will be very happy.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US