Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 15.6" LED Laptop - Snapdragon X Plus - 16GB Memory- 1TB Storage - Sapphire Blue
Average customer rating
4.5
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
143
4 Stars
31
3 Stars
9
2 Stars
6
1 Star
6
83%of customers recommend this product.
(
49 out of
59)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 15.6" LED Laptop - Snapdragon X Plus - 16GB Memory- 1TB Storage - Sapphire Blue
Customer Rating
4
Insanely Thin, Great Battery Life, and Very Quiet
on August 13, 2024
Posted by: MrMakesNCreates
[This review was collected as part of a promotion.] Samsung's Galaxy Book4 Edge is a sleek, yet unobtrusive design. One of its standout qualities is its ultra-thin design, measuring just under 11mm in thickness. This provides it a very premium feel and extremely easy portability.
The Galaxy AI technology integrated into the device enhances user experience significantly. It optimizes performance, adjusts settings based on usage patterns, and offers intelligent suggestions, making interactions smoother and more intuitive.
Battery life is another strong point for the Galaxy Edge 4. It delivers exceptional longevity, allowing users to go through a full day of heavy use without reaching for the charger. This feature is particularly appealing for those who rely on their phones throughout the day.
However, the ecosystem support for the Book4 Edge leaves something to be desired. While Samsung has made strides in building a cohesive ecosystem, integration with third-party apps and devices can sometimes be inconsistent with the exclusively x84 architecture. This occasionally detracts from the overall user experience, particularly for those who depend on a seamless multi-device setup.
Overall, the Samsung Galaxy Edge 4 impresses with its slim profile, powerful AI features, and strong battery performance, but it could benefit from better ecosystem integration to fully capitalize on its potential. I would personally like to see Samsung experiment with a thicker model with a much larger battery to really last forever.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
All great till it worked
on March 10, 2025
Posted by: Doczeus
[This review was collected as part of a promotion.] Dude, that thing was so sleek, fast, and easy to use. The screen was killer; that was the best part. The processor was insane, but it felt like something was missing. Half the stuff I do on my desktop was a pain on this thing. Major compatibility issues. But it got better over time.
I'm hoping for a better version this year.
Now, the service. A month ago, the USB port died. I sent my Book 4 in, and it came back with a cracked screen and a bent back! They blamed me and wanted $650! It's been over a month, and I have no clue where my Book is or when I'll get it back. The device was great, but Samsung's service is total garbage. Seriously, hope you never have to deal with them; it's awful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Worth The Price
on August 16, 2025
Posted by: Leno
from California
From packaging to unboxed, I love this laptop. I thought it'd be slower than my expectations, but it gives the feeling that you would think it might be slow, but it's actually exceptionally fast and strong. It runs very rich quality videos with ease, and I love the speeds it has. The quality of the device is also quite well. But I do also love the packaging, haha.
As for the charger, it's quite nice and simple, and charges fine as it should, and the screen for this laptop is amazing, honestly. I had expectations for it, and it past them without me really noticing it, haha
As for the charger, it's quite nice and simple, and charges fine as it should, and the screen for this laptop is amazing, honestly. I had expectations for it, and it past them without me really noticing it, haha
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All said and done, it is a fantastic laptop
on July 28, 2024
Posted by: Anonymous
from New Jersey
Expertise:Expert
Almost two months into and it is simply amazing laptop. My work load is where I am using two 32" QHD monitors, where one is for my office work and the 2nd monitor is for client work. I run Keyboard and Mouse in BT mode. I use video calling, teams calling, whatsapp calling and Google voice calling on the laptop seamlessly. I use Citrix workspace and of course lot of browsing and MS Office to a large extent. Multiple local instances of applications and about 6 local windows / NAS network drives. I find the refresh rates of the screens, wifi connectivity and every other responses to all these app for 12 hrs. a day so refreshingly consistent. I have recommend two of my friends to get it and they are very happy with it.
The camera is ok but probably uses the HD mode. Do not use it often because I use Nexico HD camera + microphone.
Its speakers are loud enough for day to day conference calls and very clear for 8 hrs. of usage. Volume from Youtube videos etc. are pretty decent.
The only issue is that Samsung does not provide an app yet to ensure drivers / firmware upgrades happen. Not sure if they come through Windows updates but having a separate app is assuring.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent
on September 2, 2024
Posted by: Alotech
[This review was collected as part of a promotion.] Love this product it works great still haven't had the time to explore all that it is capable of as yet because of work, but it is excellent thus far, love the AI when on the net it really shorten my search time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Lap top is no good
on August 27, 2025
Posted by: Nick
Expertise:Intermediate
Speaker sucks. I bought this computer 6 months ago and it crashed. 2025 and you can talk to anyone for help.
Features
2
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, August 28, 2025
Hey Nick,
Thanks for reaching out to share your experience using the Samsung Galaxy Book4 Edge with us. We appreciate your feedback as we continue to make improvements on the performance and functionality of our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! We would love nothing more than to be able to assist you with what you may be experiencing with your device, however, we need additional details regarding what may be occurring with your PC before we can do so. Please do not hesitate to contact Samsung Support at your earliest convenience if you would like further assistance with troubleshooting your Galaxy Book4 Edge. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge-15-6-inch/
Thanks for reaching out to share your experience using the Samsung Galaxy Book4 Edge with us. We appreciate your feedback as we continue to make improvements on the performance and functionality of our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! We would love nothing more than to be able to assist you with what you may be experiencing with your device, however, we need additional details regarding what may be occurring with your PC before we can do so. Please do not hesitate to contact Samsung Support at your earliest convenience if you would like further assistance with troubleshooting your Galaxy Book4 Edge. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge-15-6-inch/
Written by a customer while visiting Samsung US
Customer Rating
5
Great notebook, best bang for the buck
on September 11, 2025
Posted by: coolhokie
from Centreville, VA
Expertise:Expert
This is really great notebook on a budget. Its price is on the low side but it still delivers great performance. I mostly use for surfing the web and streaming and works very well for them. I'd recommend this to anyone who doesn't want to spend too much on a notebook.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vasanth
from Bentonville AR
Expertise:Expert
Verified Purchase:Yes
This laptop is fantastic! It's incredibly fast and has a top-notch screen. While a few apps currently require emulation, this is expected to become less of an issue over time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US