Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 15.6" LED Laptop - Snapdragon X Plus - 16GB Memory- 1TB Storage - Sapphire Blue
Average customer rating
4.5
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
135
4 Stars
27
3 Stars
9
2 Stars
6
1 Star
6
82%of customers recommend this product.
(
45 out of
55)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 15.6" LED Laptop - Snapdragon X Plus - 16GB Memory- 1TB Storage - Sapphire Blue
Customer Rating
1
Lap top is no good
on August 27, 2025
Posted by: Nick
Expertise:Intermediate
Speaker sucks. I bought this computer 6 months ago and it crashed. 2025 and you can talk to anyone for help.
Features
2
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, August 28, 2025
Hey Nick,
Thanks for reaching out to share your experience using the Samsung Galaxy Book4 Edge with us. We appreciate your feedback as we continue to make improvements on the performance and functionality of our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! We would love nothing more than to be able to assist you with what you may be experiencing with your device, however, we need additional details regarding what may be occurring with your PC before we can do so. Please do not hesitate to contact Samsung Support at your earliest convenience if you would like further assistance with troubleshooting your Galaxy Book4 Edge. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge-15-6-inch/
Thanks for reaching out to share your experience using the Samsung Galaxy Book4 Edge with us. We appreciate your feedback as we continue to make improvements on the performance and functionality of our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! We would love nothing more than to be able to assist you with what you may be experiencing with your device, however, we need additional details regarding what may be occurring with your PC before we can do so. Please do not hesitate to contact Samsung Support at your earliest convenience if you would like further assistance with troubleshooting your Galaxy Book4 Edge. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge-15-6-inch/
Written by a customer while visiting Samsung US
Customer Rating
5
Thin ,light and brilliantly AI-powered
on September 3, 2025
Posted by: Kalyan
[This review was collected as part of a promotion.] The Samsung Book4 Edge isn't just another thin laptop. It's the first truly intelligent PC I've used, thanks to its powerful NPU. It handles creative tasks and multitasking with astonishing speed and efficiency, all while delivering incredible battery life. This isn't an incremental upgrade; it's a glimpse at the future of computing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light and Powerful
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy Book 4 Edge is really powerful for its size. Super thing and light. Has Galaxy AI built in as well as a Copilot button. The AI tools are fun to play with. Works great for everyday use and for moderate work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy edge
on September 15, 2025
Posted by: Crystaldawn3
[This review was collected as part of a promotion.] This laptop is great. It runs fast & is perfect for my masters program.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best comp ever
on September 16, 2025
Posted by: LaRazaSB
[This review was collected as part of a promotion.] I was looking for a new windows comp for grad school. I was tired of dealing with a chromebook when they require all assignments in Word. I was first looking at an Intel based samsung comp with a gaming video card, but it was a little heavy to carry around. So I did research on the snapdragon based chip and I am so very glad I did. I have the best, quietest, longest lasting battery, beautiful looking, gorgeous screen, computer ever. It works seamlessly with my phone/galaxy buds too...thank you Samsung I am in ❤️ love.
Galaxy AI works great too 😁
Galaxy AI works great too 😁
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I realy like the ai features in it
on September 16, 2025
Posted by: Kavayass
[This review was collected as part of a promotion.] This new model is really attractive, with remarkable power. Its sober and elegant design immediately arouses the desire to use it. The user experience promises to be very pleasant, thanks to its performance. The aesthetics of the device are clearly an asset for those who appreciate minimalism. In summary, this product seems to be an excellent choice for professionals.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, Portable and Easy to Use
on September 16, 2025
Posted by: AmericanShopper
[This review was collected as part of a promotion.] This computer has proven to be an excellent acquisition. Its storage capacity, processing power, and the interface for customizing features beyond those of a standard computer have significantly streamlined my daily tasks. I have been using it for over six months without encountering any issues. The dedicated button for the co-pilot application has been particularly beneficial for research and understanding various topics relevant to my studies. Its battery life comfortably supports daily usage, and the ability to adjust the processor speed based on the task at hand is quite convenient. This computer has exceeded my expectations, and I would highly recommend it to anyone seeking a modern, powerful, and aesthetically pleasing laptop.
Value
5
Written by a customer while visiting Samsung US
Posted by: Flowers
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
It's still early days but I love the battery life, perfect for someone who doesn't always have access to an outlet. It runs all of the applications pretty fast as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US