Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 15.6" LED Laptop - Snapdragon X Plus - 16GB Memory- 1TB Storage - Sapphire Blue
Average customer rating
4.5
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
135
4 Stars
27
3 Stars
9
2 Stars
6
1 Star
6
82%of customers recommend this product.
(
45 out of
55)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 15.6" LED Laptop - Snapdragon X Plus - 16GB Memory- 1TB Storage - Sapphire Blue
Posted by: Anonymous
from VAC
Expertise:Intermediate
Verified Purchase:Yes
I am loving this laptop. Coming from Mac book pro, I was nervous to make the switch - but it has been 100% Easy!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best samsung laptop.
on March 20, 2025
Posted by: Samsungfans
[This review was collected as part of a promotion.] This is the best samsung laptop ever.
Except the build quality.
Except the build quality.
Value
5
Response from Samsung USBy R&R Team, March 20, 2025
Hello there SamsungFans,
Thank you for sharing your experience with using the Samsung Galaxy Book4 Edge. Your thoughts are invaluable to us. We're thrilled to hear that you are pleased with your purchase. If you would like to share additional feedback with us or if you would like further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Thank you for sharing your experience with using the Samsung Galaxy Book4 Edge. Your thoughts are invaluable to us. We're thrilled to hear that you are pleased with your purchase. If you would like to share additional feedback with us or if you would like further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Computer
on April 1, 2025
Posted by: Albert
[This review was collected as part of a promotion.] The samsung galaxy book is nice. My review of samsung computers that samsung galaxy is average but could be better. I use the samsung computer device for audio.
Value
3
Response from Samsung USBy R&R Team, April 2, 2025
Good day Albert,
Thanks for sharing your thoughts with us about your experience with using your Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to improve the functionality and design of our product line. We are very pleased to hear that you are happy with your purchase. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Thanks for sharing your thoughts with us about your experience with using your Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to improve the functionality and design of our product line. We are very pleased to hear that you are happy with your purchase. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Written by a customer while visiting Samsung US
Customer Rating
1
No way to recover Windows
on April 26, 2025
Posted by: BobT
I bought this moinths ago. It got bricked by a Windows Update and there seems to be no way to reinstall Windows. Completely unacceptable. You can only recover from inside Windows using a Windows app that you needed to somehow know about and setup before a problem.
Response from Samsung USBy R&R Team, April 28, 2025
Hey BobT,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4 Edge. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are a vital part of keeping your PC running its best. It's important to periodically check for updates since they are released at different intervals. To make things easier, your Samsung PC allows you to quickly check and apply updates. You can even customize the update options, so they'll only happen at times that are convenient for you. Please take a moment to review, "Update software, apps, and drivers on your Samsung PC" and "Secure your Samsung PC with security features" to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your PC. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge-15-6-inch/
Update software, apps, and drivers on your Samsung PC
https://www.samsung.com/us/support/answer/ANS10001472/
Secure your Samsung PC with security features
https://www.samsung.com/us/support/answer/ANS10001428/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4 Edge. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are a vital part of keeping your PC running its best. It's important to periodically check for updates since they are released at different intervals. To make things easier, your Samsung PC allows you to quickly check and apply updates. You can even customize the update options, so they'll only happen at times that are convenient for you. Please take a moment to review, "Update software, apps, and drivers on your Samsung PC" and "Secure your Samsung PC with security features" to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your PC. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge-15-6-inch/
Update software, apps, and drivers on your Samsung PC
https://www.samsung.com/us/support/answer/ANS10001472/
Secure your Samsung PC with security features
https://www.samsung.com/us/support/answer/ANS10001428/
Written by a customer while visiting Samsung US
Customer Rating
5
Another Great Samsung Product
on May 6, 2025
Posted by: Caesar0571
I am very happy with this computer so far. Got a great deal after I traded in my tablet and now I have a device I can actually work from home on. Great work Samsung.
Response from Samsung USBy R&R Team, May 7, 2025
Hey there Caesar0571,
Thank you for taking the time to share your thoughts with us about your experience with the Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to improve the design and functionality of our product line. We're ecstatic to hear that you've been enjoying your purchase so far and that you received such a fabulous deal! on it! If you would care to share any other feedback with us or if you ever need any further assistance, please feel free to reach out to Samsung Support. We'd love to hear more from you! Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
GB4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Thank you for taking the time to share your thoughts with us about your experience with the Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to improve the design and functionality of our product line. We're ecstatic to hear that you've been enjoying your purchase so far and that you received such a fabulous deal! on it! If you would care to share any other feedback with us or if you ever need any further assistance, please feel free to reach out to Samsung Support. We'd love to hear more from you! Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
GB4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Written by a customer while visiting Samsung US
Customer Rating
5
Lightweight
on June 2, 2025
Posted by: Xxyjla
[This review was collected as part of a promotion.] This laptop has become my favorite device, mainly due to its helpful copilot feature. The lightweight design is a huge plus. I can easily carry it back and forth to work without any hassle. This makes it so convenient for staying productive on the go. I highly recommend it for anyone who values portability and helpful AI assistance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really liked it
on June 10, 2025
Posted by: AlexGToro
[This review was collected as part of a promotion.] - We use our computer more than anything for work, AI works very well and interaction with the Samsung ecosystem is incredible, 100% recommended.
- Utilizamos nuestro computador mas que todo para trabajo, la IA funciona muy bien y la interaccion con el ecosistema de Samsung es increible, 100% recomendado
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product speaks for itself dependable
on June 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My wife and my son and I have Samsung her is s21 and his s23 and 10e we use them everyday all day long
Value
4
Written by a customer while visiting Samsung US