Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Ellis0416
from Bentonville, AR
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dryer went out and I was ready for a new one. I did what most do and spent forever reviewing different ones and narrowing down to this dryer. If I’m honest I fell in love with all the features and review for the washer and found just as good of review for this dryer. I love it. It’s quiet and loads do not take forever to dry
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: S Kam
from Ontario
Verified Purchase:Yes
We purchase the LG gas dryer along with our LG washer as a matching pair. The drying is so far so good as the quality is as good as it’s brand. However, we found it to be much more noisier than our old LG dryer. It is possibly because it is gas, not electric
Pros: ease of use, Quality, Style/Design, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Ruins my towels
on September 8, 2022
Posted by: daveg51
from San Francisco
I bought the washer and matching dryer about a year ago, and I love them both. The problem is that one of them is destroying my towels, but I don't know witch. See attached photos. This occurs on both high quality and low quality towels. I have resorted to putting my towels in mesh bags before washing and drying, which seems to solve the problem. I could do some experimentation to determine which machine is the culprit, but I don't want to destroy more towels in the process.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
5
Response from lg.comBy Sandy, Social Media, September 9, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: mprez7707
from sa, tx
Verified Purchase:Yes
Awesome dryer. have it hooked up with washer. great set
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: EnriqueH
from Califon, NJ
Verified Purchase:Yes
We ave used for nearly 2 months are very happy with it
Pros: ease of use, Quality, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Tguth
from Bountiful, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m very happy with this gas dryer. Clothes come out dry every time and so many different dry cycles to choose from to get it right for the load.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RoxanaFromSL
from Sugar land, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The dryer works great, I like teh many options and my clothes are always dry. The only reason I'm not giving it 5 starts is because it's noisy.
Pros: ease of use, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ValueMinded
from Atlanta, GA
Verified Purchase:Yes
Purchased because previous dryer broke and repairs so expensive it made more sense to replace. However, I find the choices and number of buttons to press and dial to turn way more complex than necessary (I'm not professional cleaner!). Would like fewer and more straightforward settings. Also, because I could not stack on old washing machine, that had to be replaced too.
Pros: Style/Design, Performance
Quality
5
Features
4
Value
3
Written by a customer while visiting lg.com