Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,432 Reviews)
Rating breakdown 1,432 reviews
5 Stars
1,117
4 Stars
192
3 Stars
43
2 Stars
29
1 Star
51
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
5
Excellent efficient dryer
on March 3, 2026
Posted by: DBR4
from groton, ny
Performs as advertised. Efficient and quiet and easy on the clothes
Pros: Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG, March 3, 2026
Hello! We’re glad to hear your LG Dryer is delivering exactly what you expected. Efficient performance, quiet operation, and gentle care for your clothes are all things we aim for, and it’s great knowing the unit is hitting the mark for you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG Gas Dryer
on January 20, 2025
Posted by: Zecchip11
from NJ
[This review was collected as part of a promotion.] We love the dryer, very quiet, and a nice looking appliance.
Pros: Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG Digital Care Team - Diego, February 6, 2025
Hey there! Great to hear you're loving your LG gas dryer! A quiet and stylish appliance is always a win. Hope it keeps making laundry day a breeze! 😊 ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on April 25, 2026
Posted by: hhrcpa
from St. Petersburg FL
High performance, low noise, large capacity, with as many cycles as is probably needed. Highly recommended.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 30, 2026
Hi! We’re thrilled to hear your LG Dryer is delivering exactly what you were hoping for. High performance, low noise, and a large capacity — that’s the kind of combination we love seeing make a real difference in your home. And knowing the cycle options meet all your needs just puts it over the top. We appreciate the strong recommendation! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
I love it
on March 22, 2026
Posted by: Quinones
The dryer work very well. I love how quiet it is, I can barely hear it when it’s running! The AI dry mode works really well and it doesn’t use a lot of electricity.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, March 25, 2026
Hi! We appreciate your awesome feedback on your LG Dryer—it’s great to hear how well it’s performing for you. A quiet cycle, efficient AI Dry mode, and low energy use make this LG unit a real everyday win, and we’re glad it’s delivering exactly what you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great washer & Dryer
on April 25, 2026
Posted by: leftey49
from Peroia,AZ
This is our second LG stackable washer and Dryer, we purchase our firsrt pare 13 years ago and
they needed reparts. So we decided to purchase new ones, the size and the pedestals so I do't have to bend over at age 76.
they needed reparts. So we decided to purchase new ones, the size and the pedestals so I do't have to bend over at age 76.
Pros: Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 30, 2026
Hello! We’re so glad to hear you’ve come back to LG stackable washers and dryers after 13 years — that kind of long‑term trust means a lot. It’s great knowing your first pair served you well for over a decade, and we’re happy you found the right time to upgrade. The new units paired with pedestals sound like a perfect fit for you, especially at age 76. Not having to bend over as much makes everyday laundry so much easier, and we’re glad the setup is helping you stay comfortable while still getting the performance you expect!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
I love this new dryer!
on March 30, 2026
Posted by: SteveGilp
I love this new dryer! Much faster and better than my last gas dryer - with lots of customizations!
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, March 31, 2026
Hi, Steve! We’re excited to hear how much you’re enjoying your LG Dryer. That boost in speed and all those handy customizations really make laundry day feel effortless, especially when upgrading from an older gas model. It’s great knowing it’s delivering the performance you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
2
Airflow Sensory Failure D90 or D80
on July 14, 2023
Posted by: DN81
from Florida
Less than year of use this dryer, keep constantly failing airflow sensor error code shows d80 or d90. Cleaned every corner, inside machine, including house duct systems, nothing works. I loved LG machines are reliable and last longer. I am not happy with technology advances it keeps failing the machine performance. According to LG’s quote “Life is good”, it is great, but my life is very miserable with broken or malfunctioned dyer at the house. Life is not so good! Before you buy the dryer, please don't get excited about advanced technologies, instead do your research and find reliable one that doesn't fail.
Pros: Quality
Quality
4
Value
1
Response from lg.comBy Carlo Bundalian, LG Social Media, July 18, 2023
We're sorry to know that you are having problem with your LG dryer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. -Carl
Written by a customer while visiting lg.com
Customer Rating
1
Never worked
on September 1, 2024
Posted by: 4650
I purchased the dryer in early July. It hasn't worked yet after almost eight weeks. Warranty claim sent out twice. Last time tech came out was almost three weeks ago. Now dealing with Presidential Lison Team which yielded several texts and no action in over a week. Eight weeks without a dryer or resolution!
Response from lg.comBy LG Digital Care Team, September 2, 2024
Hello there. We appreciate you telling us about your experience with your LG dryer and our service team. Warm, clean clothes straight from the LG dryer always leave us with a cozy feeling, and we want you to enjoy that feeling, too! Please reach out to us on social media @LGUSSupport with your contact info. We'll be happy to look into this further to see what additional updates or insights we can provide you! *Joseph
Written by a customer while visiting lg.com