Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Seaglassgirl
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m happy I choose this washer machine. Due to Covid delays ugh I didn’t have many to choose from so this one was one of the ones I looked at. I’m very happy with my choose and the settings are awesome and great. There are so many different settings to specialize for your needs and my kids even do laundry that is a plus. AND as a single Mom each load is done swiftly and fast thst has blown my mind
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JLA2
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like the Thinq feature where it sends a notification when the cycle is completed! It makes it easy to remember when you're running around the house doing other chores. Will need to purchase riser though so that it's easier to load since I'm just not use to a low profile like this. Enjoying it!
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Sad Trombone
Verified Purchase:Yes
3 months after my warranty ended the dryer broke. An authorized LG service company checked it out and confirmed that the electronics/computer died. No user error, just a bad product. I am extremely disappointed.
Quality
1
Features
4
Value
2
Response from lg.comBy JaNika Wiley, Social Media, September 16, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: DGoode
from Las Vegas
Verified Purchase:Yes
Nice matching piece to my washer. Does just about everything you'd expect a dryer to do and overall I'm satisfied. The only reason I took off a star is because there are a lot of extra features that can only be unlocked by connecting the machine to the LG app. I'm fine with that, however after spending some time trying to connect it, I gave up. I will try calling to see if a tech can help but it shouldn't be this difficult. This isn't my first "smart" object I've connected in my house so I can't say it's the users fault.
Pros: Style/Design
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Will glassman
from Tampa Fl
Verified Purchase:Yes
So happy to know my clothes are gonna be dry and smell great.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ErnieW
from Portland, OR
Verified Purchase:Yes
Nice section of preset drying modes with ability to tweak them . I like the larger capacity. It dries my laundry efficiently
Pros: Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Paul 61
from North Carolina
Verified Purchase:Yes
Excellent products. Beautiful design. Just not too much info on operation and how to change the defaults, but we will keep looking.
Pros: Quality, Style/Design, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Tiny closet lady
from Oregon
Verified Purchase:Yes
I received this washer and dryer set about 1 month ago. Install was super easy and I really like the performance. The washer seal seems to dry out better than other front loaders I've used and my clothes do seem to be coming out a bit cleaner even with a little shorter wash time. I haven't tried out the app or the downloadable custom cycles, but I plan to soon, since I'm the type to want to perfect the wash cycle for certain types of loads.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com