Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Mech Joe
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use and programs are a breeze to work with.
I love the internal light as well.
I love the internal light as well.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: caro01
from TX
Verified Purchase:Yes
I bought this a before labor day (9/3) directly from LG. If you dont have time to wait, I dont recommend that route. The delivery date was stated 9/20. However, that is the delivery date to a third party that will deliver it to you house. Very misleading! I had to wait an additional 2 weeks (10/11) to receive my new appliances.
I have now had this dryer for a bit. I am very pleased. The dryer itself is great. It has an abundance of features. Like Wi-fi it is neat that i can get a notification that my cloths are dry.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SamWDS
from Washington, DC
Verified Purchase:Yes
It's been sitting in our entryway for a few weeks now, because the delivery company (XPO) has repeatedly failed to install it. So this is really a bad review of the delivery company that LG has chosen to use, rather than the product itself.
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 27, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
5
Love the number of selections for washing items
on October 26, 2022
Posted by: Anonymous
from Peru, Indiana
Verified Purchase:Yes
Love, love the water saving feature. Absolutely love the spin speeds which save drying time (and that matters because I have an electric dryer)!
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Scott T1
Verified Purchase:Yes
Bought last month and very happy with all the features
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RG 2
from Cicero IN
Verified Purchase:Yes
I bought this dryer and matching washer two months ago and I’m very pleased with it so far.
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Damaged products
from California
Verified Purchase:Yes
The dryer failed within first couple of months of usage. The burner needed to be replaced
We also bought a washer that we delivered twice damaged. The third one was OK
Very disappointed with the quality of the LG products
We also bought a washer that we delivered twice damaged. The third one was OK
Very disappointed with the quality of the LG products
Quality
1
Features
3
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 25, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG appliances. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: edwards21
from Holualoa, HI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Installed two weeks ago. Dryer is excellent and I am still learning the different dryer cycles. I used the steam cycle for the first time yesterday and was most pleased - wrinkles disappeared! Problem with phone app but I am sure that is a problem on my end. Highly recommend this dryer!
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com