Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,432 Reviews)
Rating breakdown 1,432 reviews
5 Stars
1,117
4 Stars
192
3 Stars
43
2 Stars
29
1 Star
51
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: codegal
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this set based on LG's reputation and very glad I did. The dryer is so quiet I keep checking to see if its running and it dries quickly. The various settings are ideal for what I need. Its so pretty, too! I will add that the only thing I did not like was the energy saving feature and I was able to disable that.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Lithia happy
from Tampa Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought these to replace my LG Tromm front loaders that were 16 years old when the washer finally gave out (the dryer was still running well!). The fact that my original ones lasted that long and never broke down in 16 years made me buy another LG set.
After 2 weeks with the new set I am very happy with my purchase. I think they perform even better than my original ones since technology has improved a lot in 16 years. They are quite, as the quick cycle is super fast. They fit large loads. They have more wash cycles than my original ones. And the price was very reasonable. I’m very Satisfied.
After 2 weeks with the new set I am very happy with my purchase. I think they perform even better than my original ones since technology has improved a lot in 16 years. They are quite, as the quick cycle is super fast. They fit large loads. They have more wash cycles than my original ones. And the price was very reasonable. I’m very Satisfied.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Abundance of options and technology
on June 30, 2022
Posted by: rossyc
from Golden, CO
[This review was collected as part of a promotion.] My last LG dryer worked so well and lasted over 15 years - I decided to stick with LG and went with the same, newer and updated version.
Pros: ease of use, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Bob2100
from Lakeland, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this dryer and a matching washer and have ben very happy with both. The dryer has a steam cycle that helps reduce wrinkles. It is very quiet and we haven't experience any vibration even when fully loaded. Large capacity is a big improvement over our old (15 yr. old) dryer
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this dryer. It has so many functions that I can use. I will never buy anything else
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MHodges
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this washer in my new home. The capacity is much larger than my old dryer by far. I love being able to dry blankets and comforters. The steam feature works great to get wrinkles out too. The cycles auto pick how long to dry based on the size and I never find damp pieces in the load like I used to in the past.
Pros: ease of use
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Doug2027
from Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. My only complaints are: (1) the very first normal cycle I ran left the clothes slightly damp, and (2) I did some bed sheets on the bedding setting and they were well done with about 20 minutes left on the cycle. I thought it would have sensed they were dry and cut the cycle shorter. Overall like the features. Would be nice if the machine did a push notification via app that the cycle was complete.
Pros: ease of use, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Ruins my towels
on September 8, 2022
Posted by: daveg51
from San Francisco
I bought the washer and matching dryer about a year ago, and I love them both. The problem is that one of them is destroying my towels, but I don't know witch. See attached photos. This occurs on both high quality and low quality towels. I have resorted to putting my towels in mesh bags before washing and drying, which seems to solve the problem. I could do some experimentation to determine which machine is the culprit, but I don't want to destroy more towels in the process.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
5
Response from lg.comBy Sandy, Social Media, September 9, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com