Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,422 Reviews)
Rating breakdown 1,422 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
49
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: JimO3
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice dryer with lots of features. My only issue is the wifi setup. The dryer does not support 5Ghz networks - only 2.4ghz. If you have a multiband router, you can make it work but it’s tricky and requires another device.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: mccjf
from Fullerton, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this Dryer after a lot of research on matching washers and dryers. We downloaded the user's manual from the WEB site which helped us both appreciate and utilize the features of the product. Although highly satisfied, the dry sensor indicates clothes are dry. On some occasions it needs additional minutes to get completely dry. WIFI seems unnecessary and we're not sure we'll use it much. Overall, we are very satisfied with the purchase.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Queens, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got a lemon, or a piece of junk. This dryer has been nothing but a source of aggravation ever since I purchased it. We keep on getting this flashing “gas” error. The dryer stops 25 to 30 minutes into its cycle with gas error flashing. It does not generate any heat, everything is still wet. We had a plumber check the gas line, everything is fine—our gas stove and gas water heater have no issues. An LG tech replaced the dryer’s gas valve—same issue. My mom suffers from dementia, laundry is a necessity in our house. To get this repaired, I have to pay a plumber to disconnect the gas line from the dryer, pay someone to bring it down from its platform, once the maintenance is done, pay for the reverse process. At this point, as soon as I have the money, I’ll get a new dryer , and hope to have better luck. My last dryer lasted over 15 years before the motor gave out. Buyer beware!!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, May 10, 2022
We hate to hear this and thank you for the feedback. We will be happy to pass this along to our product developers.^Sandy
Written by a customer while visiting lg.com
Posted by: brgolf
from Grand Rapids, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the wi- fi feature for remote start and it notifies me when cycle is complete.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: codegal
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this set based on LG's reputation and very glad I did. The dryer is so quiet I keep checking to see if its running and it dries quickly. The various settings are ideal for what I need. Its so pretty, too! I will add that the only thing I did not like was the energy saving feature and I was able to disable that.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Lithia happy
from Tampa Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought these to replace my LG Tromm front loaders that were 16 years old when the washer finally gave out (the dryer was still running well!). The fact that my original ones lasted that long and never broke down in 16 years made me buy another LG set.
After 2 weeks with the new set I am very happy with my purchase. I think they perform even better than my original ones since technology has improved a lot in 16 years. They are quite, as the quick cycle is super fast. They fit large loads. They have more wash cycles than my original ones. And the price was very reasonable. I’m very Satisfied.
After 2 weeks with the new set I am very happy with my purchase. I think they perform even better than my original ones since technology has improved a lot in 16 years. They are quite, as the quick cycle is super fast. They fit large loads. They have more wash cycles than my original ones. And the price was very reasonable. I’m very Satisfied.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Abundance of options and technology
on June 30, 2022
Posted by: rossyc
from Golden, CO
[This review was collected as part of a promotion.] My last LG dryer worked so well and lasted over 15 years - I decided to stick with LG and went with the same, newer and updated version.
Pros: ease of use, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Bob2100
from Lakeland, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this dryer and a matching washer and have ben very happy with both. The dryer has a steam cycle that helps reduce wrinkles. It is very quiet and we haven't experience any vibration even when fully loaded. Large capacity is a big improvement over our old (15 yr. old) dryer
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com