Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Keith V
from Hot Springs, AR
Verified Purchase:Yes
After about two months of use, I have to say this dryer does an excellent job on our clothes! The steam option is really great. Highly recommend this product!
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Henry925
from Tallahassee FL
Verified Purchase:Yes
Bought about a month ago to replace the LG that stayed with a house we sold. Product is large and can handle a variety of fabrics
Quality
5
Features
5
Value
4
Response from lg.comBy Anthony211, LG Social, July 24, 2023
Hey there. Thank you for your review. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. ^Anthony
Written by a customer while visiting lg.com
Posted by: Patrizia60
from Brooklyn, N.Y
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this dryer about a month ago and I simply love it. It's great.
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: THC4449
from Cincinnati, OH
Verified Purchase:Yes
I have operated the dryer for over 9 months. Suddenly the normal dying cycle would not dry. Contacted LG via internet (this was VERY tiome consuming - finally got a himan being that solved the prtoblem in 30 seconds!)
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RLaliberte
from Lewiston,Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought these a month ago to replace some 10yr old units. The washer worked perfect out of the packaging and had no issues. The dryer on the other hand for some reason wouldn’t register the door being closed so it wouldn’t work. Simple fix for a door switch but still sucks to have a new unit with an issue like that.
Pros: Quality
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TugBoat83
from Jeffersonville, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] So the app is pretty sweet and sends you notice on when the laundry is done. Super quiet too.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Heg42
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect, large size! Love the countless settings I can choose from!
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Airflow Sensory Failure D90 or D80
on July 14, 2023
Posted by: DN81
from Florida
Less than year of use this dryer, keep constantly failing airflow sensor error code shows d80 or d90. Cleaned every corner, inside machine, including house duct systems, nothing works. I loved LG machines are reliable and last longer. I am not happy with technology advances it keeps failing the machine performance. According to LG’s quote “Life is good”, it is great, but my life is very miserable with broken or malfunctioned dyer at the house. Life is not so good! Before you buy the dryer, please don't get excited about advanced technologies, instead do your research and find reliable one that doesn't fail.
Pros: Quality
Quality
4
Value
1
Response from lg.comBy Carlo Bundalian, LG Social Media, July 18, 2023
We're sorry to know that you are having problem with your LG dryer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. -Carl
Written by a customer while visiting lg.com