Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Bjsyoung
from Lakeland, Florida
Verified Purchase:Yes
I bought this in July. Still learning the features but everything I have tried has worked to my satisfaction
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: bls1
from bethel park pa
Verified Purchase:Yes
I love these units. This is the 2nd set I purchase have had no problems up until they get old, which is normal.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Error Codes Stop Dryer with No Blockage In Sight
on August 8, 2023
Posted by: mariaz85
from Round Rock, TX
As with others in the reviews my LG DLEX4000B stops mid-cycle and flashes either a D80, D90, or D95 error code during every single dry cycle. The "fix" is to clean your vents or undo any obstructions. Well, after buying all brand new 4" vent pipes and hood (because you cannot get any cleaner than brand new!), the error code is still appearing during every dry cycle, so now I am at a loss. I bought the machine less than a month ago! We love the equivalent washer except for the door gasket because it can become a breeding ground for mold but the performance is top notch. The dryer I should have avoided like the [insert disease here].
Pros: ease of use, Features/Settings
Quality
3
Features
4
Value
2
Response from lg.comBy Ian, LG Social Media, August 9, 2023
Hey, Maria! We're glad to hear you're enjoying your paired washer, and we'd love to see what's going on with your dryer! We've attached a link with more info regarding dryer error codes, and if you could please reach out with the second link below, it'll be our pleasure to help. https://www.lg.com/us/support/help-library/lg-dryer-error-code-list-CT10000011-20152310891742 https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com
Posted by: The ranch
from Minnesota
Verified Purchase:Yes
We replaced a 20 year old set with these. So far we are impressed with the various settings snd intelligence that is built into the machines. My wife likes the end of cycle notifications on here phone.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: needed_a_newwasher
from Denver, CO
Verified Purchase:Yes
i like the wifi feature, first smart appliance i have owned. it dries the loads well. it looks nice. the installers did not reverse the doors, so i have stacked w/d that open opposite ways. i will figure this out someday.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Fairfield Township, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Knowledgeable technician and quick repair. Easy to get technician appointment
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Eric 120
from Greenwood IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased the LG dryer and had a door switch that was intermittent. Had it replaced and the second one has the same issue. Put in a service request and nothing yet for two weeks. However, I taped the switch closed and was able to use the dryer. After serveral days of use, the switch started working consistently????? Really wish we could adjust the temp setting using the sensor settings. Dryer is still working but no service follow up yet.
Pros: Features/Settings
Quality
3
Features
3
Value
4
Response from lg.comBy Ian, LG Social Media, August 8, 2023
Hey, Eric! Your dryer is half the laundry room, and it'll be our pleasure to get you an update on your repair! If you could please reach out with the link below, we'd love to help. https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com
Posted by: Sally32
from Marshall, MI
Verified Purchase:Yes
The performance of this item far exceeds all my expectations of this washer.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com