Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
1
"Real tempered glass" door breaks to sharp shards
on September 29, 2023
Posted by: dack
from California
Verified Purchase:Yes
We only dry clothes, bedding and towels in our dryer. Nothing hard or bulky like shoes, etc. During a normal dry cycle with medium load, the inner wall of the "real tempered glass" door broke off and mixed a bunch of tiny jagged sharp shards into our clothes. I stack my dryer on top of the washer with the LG stacking kit, and if I wasn't paying attention, I could have opened the door and dropped a heavy 14" diameter disc of razor sharp glass 4 ft right on top of my feet and shattered all over my home floor. It'd been 2 years since we purchased and LG originally said it's out of warranty, but this is not an acceptable level of safety to have for a product well within its expected operating lifespan. Searching online, there are many other reports of this happening
Pros: ease of use, Features/Settings
Quality
1
Features
4
Value
2
Response from lg.comBy Rita, LG US Support, October 10, 2023
We believe in providing you with quality products, so when we heard that your LG Front Load Washer tempered glass shattered, we became very concerned because safety is our number one priority! This is not what we want for you. We'd love to look further in order to rectify this situation. So, please send us a direct message via Facebook or Twitter using the hashtag @LGUSSupport, and include the case number. We look forward to hearing from you! ~Rita
Written by a customer while visiting lg.com
Posted by: 1956Mike
from Huntington Beach, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have been very happy with the performance of our new dryer and appreciate all the available features.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Phil 68
from White Plains Md.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased almost 2 months ago and very pleased with operation , setting options and overall quality'
Pros: ease of use, Quality, Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Marcy1
from Florida
Verified Purchase:Yes
Love the size and features of this machine. Excellent as a stackable with the tray.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Life Good with LG
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned many brands of appliances but none come close to LG. Their design and up to date features far surpass other brands.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Dryer with great feature options
on September 19, 2023
Posted by: cclopez1
from Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am really happy with this dryer. I bought it this month and it works like a charm. I love all the features offered!
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: phyllis60
from Ocala, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our LG dryer a month ago and are so happy with it. It drys close quickly, runs quietly and I love all the features it has, including the ability to steam clothes. It also has an app that tells me when the drying cycle is done.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: phyllis60
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our new LG dryer a month ago and we are very happy with it. It is very easy to operate and drys the clothes very quickly. I love that it's a smart dryer so I can see on my phone when the load is done.
Written by a customer while visiting lg.com