Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
5
Rhythmic Noise
on April 20, 2026
Posted by: zzkarenmarie
I really do love this washer and dryer.....however, there is one anomaly. The dryer works wonderfully, but makes a continuously rhythmic light clicking sound. The dryer drum is designed in such a way that the outside ridges of the drum "knock" lightly against part of the frame, or something like that. LG sent out an amazing LG expert. All is well, but the noise. We have to close a door we had not had to close with the old set.
Response from lg.comBy LG, April 23, 2026
Hi! We’re glad to hear your LG Washer and dryer have been a great addition to your home and that the performance is meeting your expectations. It’s wonderful knowing the dryer is working well overall, and we appreciate you sharing your experience with the light clicking sound after the expert visit. Your feedback gives helpful insight into how the setup fits into your space, and we’re happy to hear everything is running smoothly! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
I love this new dryer!
on March 30, 2026
Posted by: SteveGilp
I love this new dryer! Much faster and better than my last gas dryer - with lots of customizations!
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, March 31, 2026
Hi, Steve! We’re excited to hear how much you’re enjoying your LG Dryer. That boost in speed and all those handy customizations really make laundry day feel effortless, especially when upgrading from an older gas model. It’s great knowing it’s delivering the performance you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
I love it
on March 22, 2026
Posted by: Quinones
The dryer work very well. I love how quiet it is, I can barely hear it when it’s running! The AI dry mode works really well and it doesn’t use a lot of electricity.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, March 25, 2026
Hi! We appreciate your awesome feedback on your LG Dryer—it’s great to hear how well it’s performing for you. A quiet cycle, efficient AI Dry mode, and low energy use make this LG unit a real everyday win, and we’re glad it’s delivering exactly what you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent efficient dryer
on March 3, 2026
Posted by: DBR4
from groton, ny
Performs as advertised. Efficient and quiet and easy on the clothes
Pros: Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG, March 3, 2026
Hello! We’re glad to hear your LG Dryer is delivering exactly what you expected. Efficient performance, quiet operation, and gentle care for your clothes are all things we aim for, and it’s great knowing the unit is hitting the mark for you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
LG Dryer Filter Tore After Just a Couple of Uses
on March 2, 2026
Posted by: Avala
from Ohio
I’m disappointed with the quality of the LG dryer filter. After only a few uses, the filter has already torn. For a product from such a reputable brand, I expected better durability. It’s frustrating to deal with this issue so soon, and I hope LG will take this into account to improve the quality of their components in the future
Pros: ease of use, Performance
Quality
1
Features
3
Value
2
Response from lg.comBy LG, March 3, 2026
Hello, Suma. Thank you for sharing your experience with your LG Dryer. A filter tearing after only a few uses isn’t what you should expect, and your feedback on durability is truly helpful for understanding how the component performed in real use. To allow us to properly investigate the details of your specific product model and to see how we can assist with the filter issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on dryer parts and maintenance: https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363 & https://www.lg.com/us/appliances-accessories/lg-adq56656401-dryer-lint-filter ^James
Written by a customer while visiting lg.com
Customer Rating
1
Controls are very poorly designed
on January 25, 2026
Posted by: veryverydissatisfied
I hate this dryer. The default cycle is "Normal" which gives you the highest temp setting, "hot", for 41 minutes. You CANNOT CHANGE THE DEFAULT CYCLE. Since I rarely dry on hot, I have to change the clunky cycle changer dial to another setting that is also full of defaults of time and temperature. If you happen to want to change the default of the time or temp of another cycle, you have to press the button on the bottom of the panel for "Timed". Only a few icons light up on the panel - most of them don't, so they are hard to see in my laundry room. There is no cycle called "Timed Cycle" which would have been useful. I've had this dryer for a year, so I can't get rid of it for several more years and that makes me mad and sad. Whoever designed this crappy dryer must have never done laundry.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, January 28, 2026
Hi. Thank you for sharing your experience with your LG Dryer. The way you described the cycle setup, the default settings, and how the controls function in your laundry space gives a very clear picture of what you’re working with day‑to‑day. Your feedback about the dial behavior, temperature presets, and panel visibility is helpful for us to understand how the design is affecting your use of the dryer. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cycle‑selection and control‑panel issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on dryer cycles and feature operation: https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571 ^James
Written by a customer while visiting lg.com
Customer Rating
1
LG must stand for 'Low Grade'
on October 21, 2025
Posted by: IH8LGz2267
from Indianapolis
Poorly assembled screws that should be removable are tightened so tight they strip instead of coming out.
Which puts stress on the cheap piece of plastic causing it to crack.
Which puts stress on the cheap piece of plastic causing it to crack.
Quality
1
Features
1
Value
2
Response from lg.comBy ^Rich, LG Digital Care Team, October 23, 2025
Hi there, thank you for sharing your experience with the LG DLEX4000B dryer. We understand how important durability and ease of maintenance are when it comes to your appliance.
If you're encountering issues with stripped screws or cracked plastic components, we recommend reviewing the official support guidance related to physical damage and part replacement here: https://www.lg.com/us/support/help-library/physical-damage-or-broken-parts--20153104011320
If you’d like to have this reviewed further, please email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help ensure your concerns are addressed thoroughly.
^Rich
If you're encountering issues with stripped screws or cracked plastic components, we recommend reviewing the official support guidance related to physical damage and part replacement here: https://www.lg.com/us/support/help-library/physical-damage-or-broken-parts--20153104011320
If you’d like to have this reviewed further, please email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help ensure your concerns are addressed thoroughly.
^Rich
Written by a customer while visiting lg.com
Customer Rating
3
Conversion to LP makes dryer very loud!
on August 14, 2025
Posted by: CP17
I had to get the dryer converted from NG to LP. When the dryer comes on it is extremely loud! Sounds like a blow torch. The appliance guy told me that this is a known issue with LG dryers. I wish I had known that before I bought it. The dryer I replaced was quiet. Don't understand why LG doesn't fix this issue.
Response from lg.comBy LG Digital Team, August 18, 2025
Hi there. Thank you for choosing the LG DLGX4001B dryer. If your dryer sounds unusually loud after converting from natural gas to liquid propane, it may be due to an incorrect installation or adjustment. We recommend having a licensed technician verify that the LP conversion kit was properly installed and calibrated. However, we want to look into the noise in depth. Please email us your contact details at lg.sprinklrsuppport.com. We'll be happy to help find a solution for this. ^David
Written by a customer while visiting lg.com