Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Dkirch
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchase about 6 weeks ago. Working great. We have purchased LG products in the past and are very Satisfied.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Unhappy Bart
Verified Purchase:Yes
[This review was collected as part of a promotion.] I sent it back because it would not heat my cloths
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 9, 2023
Hey there, we are sad to hear that your appliance did not meet your standards or those of what we strive for at LG. Should you have any feedback on the product, we would be happy to hear more for future innovations. http://spr.ly/6425utb3t ~Tegan
Written by a customer while visiting lg.com
Posted by: DebbieZ
from Carmel, IN
Verified Purchase:Yes
Lots of room and a variety of settings. Good machine. Disappointed there is no light on when the dryer is open. Seems odd for a modern dryer. Our 16 year old dryer had one.
Pros: Features/Settings, Performance
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: JTC65
from Katy, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] The more we use, the more you appreciate the options. Love the pedestal to save your back and the controls are on the front for less reaching.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Ira Singer
Verified Purchase:Yes
Exc product - well designed . Excellentvfeatures .
Written by a customer while visiting lg.com
Posted by: TAB777
from Oklahoma City
Verified Purchase:Yes
We bought this 3 weeks ago. Today we have power on the dryer but no heat.
Quality
2
Features
2
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, November 8, 2023
Hi there. Thank you for taking the time in leaving us a review on the 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer. A dryer without heater defeats the purpose of the unit and we'd like to further investigate this. At your earliest convenience, please send us a private message through our Facebook or Twitter platforms or reach out to our customer service line at (800) 243-0000 and we'd be glad to look into this for you. ^Anthony
Written by a customer while visiting lg.com
Posted by: Life Good with LG
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned many brands of washers & dryers but none come close to LG’s Their design and up to date features far surpass other brands.
Written by a customer while visiting lg.com
Posted by: JTC65
from Katy, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] The unit has really nice features, the unit even told me that I had an obstruction in the vent tube. The pedestal makes the unit very easy to load/unload.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you very much for taking the time to share your positive experience with the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam™ and Built-In Intelligence, model DLGX4001W. We are thrilled to hear that you found the features to be impressive, especially its ability to detect potential issues like an obstruction. Additionally, we designed the pedestal feature to make it more convenient for our customers to use the unit. It's great to know that it has made loading and unloading easier for you. We appreciate your support and hope to continue providing quality products that meet and exceed your expectations.
Written by a customer while visiting lg.com