Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: CLGfromFLA
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] A high tech dryer that works well and is relatively quiet for a large capacity dryer. Look forward to working through all the different settings.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: kgreview
from St. Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this now for 2 years ago, and it has been a good dryer. It is very quiet and drys well. However, recently the drum went bad. Drum split on one end and started making a thump noise. LG surprisingly covered the drum under a 3 year or lifetime drum warranty, but the process to get a part was kludgy and frustrating. About 1.5 months later we received the drum and it was replaced quickly.
Pros: Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
NEW & CLICK DRYER
on December 13, 2023
Posted by: domd58
from IL
[This review was collected as part of a promotion.] We just purchased our Dryer and so far so good. It is so quiet that we often forget it is running, we love that!
What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.
What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.
Quality
5
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Still Learning
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is taking some time getting used to this dryer because of the wetness sensor turning off the dryer before the clothes are dry. It appears you really need to isolate the denser fabric clothing from the less dense or the machine will shut off pre-maturely. This is quite frustrating. However when the clothes are dry, they really come out with a lot less wrinkles. SO after we get used to how it operates it most likely will be the best dryer we have ever owned.
Pros: Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Frank Lupini
Verified Purchase:Yes
The washer and dryer are good but difficult to operate.
Written by a customer while visiting lg.com
Posted by: Mag10
from Florida
Verified Purchase:Yes
It was difficult to get to the person to assist me. However when I finally spoke to a live person... she was very patient and helpful. She talked me thru the steps to diagnose and fix the problem. Happy my dryer is working properly now and I did not have to have a service person come to my home.
Pros: Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so happy with this product, is so reliable. I recommended to everyone.
Written by a customer while visiting lg.com
Posted by: RZ27
from OH
Verified Purchase:Yes
We've had this dryer about 3 months. It's done a great job so far with no problems. It's very quiet and it's nice to get notifications when it's done so the clothes don't sit in the dryer for too long and get wrinkles. When this does happen it's easy to refresh using the steam option. It has a large capacity. We've been able to put several blankets and comforters inside w/o a problem.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com