Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Mary Savona
from Weatherford,Texas
Verified Purchase:Yes
I absolutely love my new washer and dryer. They are efficient and beautiful. All the choices for different cycles are so helpful. My clothes are so clean . I have to say this is the best LG to date.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Moze
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this a few weeks ago, had previously owned LG products which was one of the main reasons for this purchase. Clothes dry much faster, love the wrinkle control feature along with all the other features.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tea12Coffee
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was installed in our apartment a few months ago and it works well. My only note to improve the next version would be to make the light corresponding to the cycle a bit clearer as to which one it is pointing to. Perhaps the cycle name itself should light up to make it easier to figure out. I always have to start from the first cycle and work my way around to be sure it's on the right one.
Written by a customer while visiting lg.com
Posted by: Naomyj64
from WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Been using for almost a month and so far love the dryer. Does an excellent job and looks great
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Norma46
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice looking does an excellent job drying. Love the set
Written by a customer while visiting lg.com
Posted by: Jerry0454
from Batavia ohio
Verified Purchase:Yes
We bought this to replace simular lg dryer that was over 17 years old that still worked.
Since we replaced washer we also decided to replace the dryer while the black Friday rebate sale was available
Since we replaced washer we also decided to replace the dryer while the black Friday rebate sale was available
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Eric1989
Verified Purchase:Yes
I bought this in July. Had the washer and dryer installed in September I believe. Since then the dryer wont dry all the way. Clothing is still damp. I also have an area that snags my clothing and damages it. I have since had it "repaired." The very first dry after the repair I have my dryer sheet stuck in the same exact spot. I assume it will only take time till another article of clothing gets caught in the same spot. I was also told to shut off the energy efficiency if I want my clothes to dry all the way. Why even have energy efficiency if it doesn't work?
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, December 26, 2023
We are extremely regretful that you weren’t satisfied with your front load dryer. We're committed to making you comfortable with your LG appliance. Thank you for bringing this issue to our attention. Please send us a private message on Facebook or Twitter using handle @LGUSSupport with the serial number of your unit and a good phone number associated with your account so that we can look further into your concerns. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Pattie123
from Knoxville, TN
Verified Purchase:Yes
I’ve had this machine a few weeks and have no complaints. Love it so far. It cleans my clothes, and there’s not much more I could ask for.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com