Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Sonja128
from Mount Rainier, MD
Verified Purchase:Yes
Takes ages to dry properly. Msged LG when I purchased it but they never really addressed anything. Finally LG sent someone to look at it and discovered an electrical issue. I had an electrician look at it but it still has the same problem. Seems like LG is just not taking responsibility for a faulty machine.
Pros: ease of use, Features/Settings, Performance
Quality
2
Features
2
Value
2
Response from lg.comBy true, LG Digital Care Team, April 9, 2024
Hey Sonja! This isn't the experience we strive to provide, and we would like to take another look at your account to ensure it's being handled with care. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll get right on this. ^Gaby
Written by a customer while visiting lg.com
Posted by: Ricray
from Archer Fl
Verified Purchase:Yes
We purchased the dryer 3 weeks ago and has worked as advertised.
Pros: Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Markas77
Verified Purchase:Yes
I bought the dryer two months. Love, love love it. I love the large capacity drum, the quietness when running and the short time needed to dry loads. Turbo is the best.
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
Wonderful machines love all the extra stuff on the dryer
Written by a customer while visiting lg.com
Posted by: Surf25
Verified Purchase:Yes
All I can say is wow. This will do anything you want.
Response from lg.comBy ^Rich, LG Digital Care Team, July 17, 2026
Hello there! Thanks for sharing your thoughts. Always great hearing when a dryer steps up and handles whatever you throw at it. If you ever need help in the future, @LGUSSupport is here for you.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Posted by: BusyGrandMa
from Las Vegas, NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this dryer in November and I am so happy that I did. I like the efficiency of it. It automatically selects the time to dry a big load. Although sometimes I select the 'timed' dry to High/40 mins and when it's done it is really dry NOT moist or damp. It is energy efficient. I don't have any big gas/electric bill even when I do my laundry 3 medium loads a week and few big loads on weekends. It also notifies me on my phone when it's done.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
3
Response from lg.comBy ^Rich, LG Digital Care Team, March 24, 2026
Hi there, thanks for sharing your experience with your 7.4 cu. ft. Ultra Large Capacity Smart Gas Dryer DLGX4001B. It’s great to hear how well it’s performing for you. The automatic dry times, strong efficiency, and the option to switch to timed dry when you want more control make this model really versatile. And those ThinQ notifications are such a helpful touch when you’re juggling multiple loads throughout the week.
If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Posted by: David M S
Verified Purchase:Yes
I bought this electric dryer over a year ago with the accompanying washing machine. I have been extremely satisfied with its performance and its durability. That dryer runs every day because we do a laundry every day. The features are more than easy to follow.
What else can I say other than I would purchase and or recommend this product to anyone who needs a reliable appliance.
Response from lg.comBy ^Rich, LG Digital Care Team, March 24, 2026
Hi David, thanks for taking the time to share such a thoughtful review of your 7.4 cu. ft. Large Capacity Electric Dryer DLEX4000W. Using it daily for over a year is a true test of durability, and it’s great to hear it’s been performing so reliably. When an appliance becomes part of your everyday routine and still delivers without fuss, that really says something about its build and design.
The fact that you’d recommend it to others is the highest compliment we could hope for.
If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
The fact that you’d recommend it to others is the highest compliment we could hope for.
If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Posted by: Very Pleased Customer
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Having recently purchased the LG gas dryer on March 2, 2024, I am compelled to share my wonderful experience with this appliance. From the outset, the sleek design of the dryer caught my attention. It's not just about aesthetics; this dryer is designed to fit seamlessly into your home without taking up unnecessary space.
What truly sets this dryer apart is its advanced technology. LG has clearly put thought into efficiency and performance, as my clothes are drying much faster than they did with my previous dryer. This has been a game-changer for my busy lifestyle, allowing me to get laundry done more efficiently while also conserving energy.
The intuitive features and user-friendly controls add to the overall experience, making laundry less of a chore and more of a seamless part of my day. It's evident that LG understands the needs of their customers, integrating both form and function into their appliances.
In summary, my new LG gas dryer has not only met but exceeded my expectations. Its combination of sleek design, advanced technology, and efficient performance make it a standout appliance. I highly recommend it to anyone looking to upgrade their laundry routine. Kudos to LG for yet another stellar product!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com