Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Maddyh
from York, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This dryer stacked with the matching washer is the best combo to cleaning your clothing! It’s beautiful and works amazingly. The features are easy to use and it looks aesthetically pleasing in my home.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: AM2024
from Irvine CA
Verified Purchase:Yes
I bought washer and drier 2 weeks ago I had LG product before and I am happy I bought LG washer dryer again.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bro4
Verified Purchase:Yes
Bought 12.5 months ago having issues no support from lg have tried the app as well no luck
Pros: Features/Settings
Quality
1
Features
1
Value
1
Response from lg.comBy true, LG Care Team, May 9, 2024
Hey there. We are here to help you with your LG dryer. However, we would need some more information about your dryer. Please send us a private message on social media @LGUSSupport with your contact details, model, and serial number. We'll do everything we can to help you through this. ^David
Written by a customer while visiting lg.com
Posted by: dolsav
Verified Purchase:Yes
Bought a month ago - start by saying I love the color! Ordered black but more of a dark gray than black -
Loving the speed wash feature it’s the best!
Loving the speed wash feature it’s the best!
Written by a customer while visiting lg.com
Posted by: So sad Jeff
Verified Purchase:Yes
The dryer door let's the lent collect around the seal instead of the lent trap. They brought me a replacement, and it does the same thing. They then sent out a repair man who was a joke. With out even really checking it out, he said it was a manufacturing defect . And I'm stuck with a defective product. Not pleased at all.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 10, 2024
Hi, There. We're sorry to hear about the issue you're experiencing with your dryer door and the unsatisfactory service you received. Your feedback is important to us, and we understand your frustration. We'll ensure that your concerns are addressed appropriately, and we'll work to find a solution for you. Please reach out to our Social Media @LGUSSupport for personalized assistance. We look forward to assisting you! ^James.
Written by a customer while visiting lg.com
Posted by: Dotspot
from West Haven, Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] After our dryer quit working, we decided to get a new washer and dryer. We are loving our new LG 4001. We have been able to receive notifications on our phone when the cycles are done, and the updated features are amazing. We are so happy with our purchase.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: kbjcnj
Verified Purchase:Yes
It was time to update my LG washer and dryer after over 15 years of faithful service. They both worked fine but I was anxious to replace them before I had a problem.
With regard to the model DLGX4001B dryer, it’s amazing what technology advances have taken place in 15 years!
The washer/dryer is WiFi enabled so that I can check the cycle progress on my phone and receive Alexa alerts once the cycle is finished. The dryer is paired to the washer so for example when the wash cycle for Towels is complete, the dryer automatically pre-selects the dry cycle for Towels.
There are more cycles and each is much more unique with this model compared to my 15 year old machine. This model also features steam functions.
It runs whisper quiet, smooth, and is solid as a rock.
The unit looks great in black steel but a minor complaint is that the LED panel is a bit hard to see so I need reading glasses and a flashlight if I want to choose any of the many available dry options.
Pros: Quality, Style/Design, Features/Settings, Performance
Response from lg.comBy ^Rich, LG Digital Care Team, July 3, 2026
Hi there! Thanks for the thoughtful review — sounds like your upgraded dryer is showing off some serious modern magic. We appreciate the note about the LED panel and will pass it along to our product team. If you ever need anything, @LGUSSupport is always here to help.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Posted by: Laurenbb
from Ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good! Have only had for a couple of weeks but it does the job what seems to be efficiently. I also never thought I would need an app for my washer and dryer but it is quite a great feature for those who quickly forget they are doing laundry.
Pros: ease of use, Features/Settings
Written by a customer while visiting lg.com