Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
5
great dryer!
on June 18, 2024
Posted by: Rae69
from Washignton
We absolutely love this new set we bought a few months ago.
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, June 20, 2026
Hi there Rae! Always great hearing when a new set becomes a household favorite. Glad the dryer is treating you well and keeping laundry day smooth. If you ever need anything in the future, @LGUSSupport is here to help. #LifesGood ❤️
-Rich
-Rich
Written by a customer while visiting lg.com
Customer Rating
3
Good on medium heat, but not low heat.
on June 17, 2024
Posted by: mseitz
I'm happy with drying bedding and permanent press. The notifications to app and Amazon Alexa are nice. But I was disappointed that the only cycle that allowed setting the temperature to low was "delicate", which did not adequately dry heavier items labelled for "low heat" (hoodies, polo shirts, etc.), even when I set the dryness level to "Very Dry". I always end up having to run a second, manual timed cycle to finish drying.
Quality
4
Features
4
Value
4
Response from lg.comBy LG, June 18, 2024
Hi, There. Thank you for your feedback on the DLEX4000W dryer. We're pleased to hear that you're satisfied with its performance on bedding and permanent press cycles, as well as the convenience of notifications through the app and Amazon Alexa integration. We apologize for any inconvenience caused by the temperature settings not meeting your needs for heavier items like hoodies and polo shirts. Your feedback is valuable to us as we continuously strive to improve our products. For further assistance or to discuss alternative drying options, please contact our Social Media @LGUSSupport team. They are dedicated to providing personalized assistance and ensuring your satisfaction. Thank you for choosing LG, and we appreciate your understanding. ^James.
Written by a customer while visiting lg.com
Customer Rating
4
Performs Well
on June 17, 2024
Posted by: home25
Unit performs well. Our only disappointment is the length of time for a drying cycle. Had the dryer vents professionally cleaned, and still requires about an hour for a normal load. One nice feature is the error code informing us the dryer vents needed cleaning.
We like the steam cycle option, though you shouldn't expect this to remove all wrinkles
Don't see much value in the wi-fi option.
Overall, very pleased with purchase
We like the steam cycle option, though you shouldn't expect this to remove all wrinkles
Don't see much value in the wi-fi option.
Overall, very pleased with purchase
Written by a customer while visiting lg.com
Customer Rating
5
A workhorse!
on June 16, 2024
Posted by: ChocolateMoose
from Lewood KS
No complaints here... this dryer works hard and efficiently. I have yet to test all the settings, but I find the auto steam feature a huge plus! It has very good capacity and ease of use, especially with the pesestal!
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG, November 4, 2026
Hi, there. Sounds like your dryer is truly pulling its weight, and that auto steam feature with the pedestal is a total game-changer! If you ever need any assistance as you explore the rest of the settings, please feel free to reach out to @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Wrinkle Reducer !
on June 16, 2024
Posted by: DSTC
from Florida
[This review was collected as part of a promotion.] Did not realized how much longer my old dryer was taking. This one drys quickly and at acceptable temperature. Closes not wrinkled at end of cycle. Steam worked wonders!
Pros: Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG, November 4, 2026
Hi, there. Discovering just how much faster and gentler a new dryer can be is such a great feeling! We are so glad to hear that those quick drying times and that amazing steam feature are keeping your clothes completely wrinkle-free and fresh. If you ever need any assistance down the road, please feel free to reach out to @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
It Works
on June 15, 2024
Posted by: S S S
from California
[This review was collected as part of a promotion.] I put wet clothes in the dryer, and they come out dry
Pros: ease of use
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Great Features
on June 15, 2024
Posted by: Rhino223
[This review was collected as part of a promotion.] I love the features of this dryer like the WiFi and steam setting. It is a real life saver when you leave the laundry too long and it gets wrinkles. You can easily turn that setting on and 10 minutes later it’s like nothing happened.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Front Load Washer
on June 15, 2024
Posted by: Hollander77
[This review was collected as part of a promotion.] The cycles seem shorter. The clothes come out nice and clean.
Written by a customer while visiting lg.com