Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
5
Excellent!
on July 7, 2024
Posted by: Anonymous
from Prudenville, MI
[This review was collected as part of a promotion.] It truly is a SMART device. My clothes are well cared for.
Pros: Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 10, 2026
Hi, there. That is what we love to hear—smart tech keeping your clothes looking and feeling their absolute best! For any future assistance, feel free to connect with us at @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
4
Dryer basic features so far
on July 4, 2024
Posted by: Grich5727
from Illinoid
So far I've only used the basic features. Didn't get a 5 because I can't connect the dryer to LGThinq. The washer connected with no problems.
Pros: ease of use, Features/Settings
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on July 4, 2024
Posted by: JoelBar
I bought this 1 month ago and happy I chose this model
Response from lg.comBy LG, October 15, 2026
Hi, Joel. One month down and completely confident in your choice is fantastic! We are thrilled that your new LG Dryer is keeping you happy and satisfied every step of the way. If you ever need any assistance in the future, feel free to reach out to us @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
4
Unexpected installation issues!
on July 2, 2024
Posted by: Danny D51
from Nj
[This review was collected as part of a promotion.] This dryer is full of features, but without a manual on how to use them! The machine does its job and drys the clothes. Another problem is that it needs a water hook up for the steam feature which requires a small hose and a y fitting to connect. The unit comes with the y fitting only! So be prepared to running around looking for the hoses needed!
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great washer and dryer.
on June 29, 2024
Posted by: Audie_1
[This review was collected as part of a promotion.] I bought the set about 5 weeks ago. My wife loves it. With the pedestals makes it the right height. Great for us seniors. Don’t hesitate this will be a washer and dryer that is well built. Quite and plays a cute tune when done.
Response from lg.comBy ^Rich, LG Digital Care Team, February 21, 2026
Hi Audie, thanks for taking a moment to share your experience with us. We understand you’re enjoying your 7.4 cu. ft. Large Capacity Front Load Gas Dryer model DLGX4001W, and it’s great to hear the set has been such a hit in your home.
We understand how much of a difference the pedestals can make—bringing everything to a comfortable height is a real benefit, especially for seniors. It’s wonderful to know the dryer is quiet, well‑built, and even adds a little charm with its end‑of‑cycle melody. Hearing that your wife loves it makes the feedback even better.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
We understand how much of a difference the pedestals can make—bringing everything to a comfortable height is a real benefit, especially for seniors. It’s wonderful to know the dryer is quiet, well‑built, and even adds a little charm with its end‑of‑cycle melody. Hearing that your wife loves it makes the feedback even better.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
4
Efficient dryer, you have to be ok with linty-ness
on June 28, 2024
Posted by: bob2727272727222222222
from philadelphia
Installation was easy enough and I like how the dryer works quickly and efficiently. The different heat settings are great and it dries even delicates well (in a laundry bag). One thing is that lint often gets caught in the door gasket and it’s hard to clean behind it. Seeing all the fluff through the door annoys me especially when I’m unable to get to it.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Super happy
on June 27, 2024
Posted by: Mrbill821
from Valparaiso, Indiana
I’ve had both the washer and dryer for several weeks, my first impression was what a great looking pair this was. Now that I used this for several weeks. I am so impressed with how efficient they are and how clean my clothes are getting. I should add, how happy I am that I get a rebate from my power company for buying such efficient equipment.
Pros: Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 21, 2026
Hi, there. We appreciate you sharing your experience! It is wonderful to hear that your LG washer and dryer are not only making a stylish statement in your home but also keeping your clothes spotless while delivering great energy efficiency and utility savings. If you ever need any future assistance, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Excellent dryer with great features
on June 26, 2024
Posted by: Brenda13
from Conyers, Georgia
We are absolutely thrilled with our LG dryer. It dries very efficiently and has so many drying options, including the turbo steam option.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com