Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,432 Reviews)
Rating breakdown 1,432 reviews
5 Stars
1,117
4 Stars
192
3 Stars
43
2 Stars
29
1 Star
51
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
5
Great features and looks
on January 14, 2025
Posted by: Arn4nites
from Nevada
[This review was collected as part of a promotion.] This dryer is beautiful to look at and is the best dryer I have ever used. Smart intelligence settings are amazing!
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, February 10, 2025
Hey there. We love hearing how much you're enjoying your LG dryer! From the smart AI technology that customizes drying settings to the ultra-quiet performance, it's designed to make laundry effortless. Plus, knowing you're saving energy (and money!) with ENERGY STAR certification is just the cherry on top! Thanks for sharing your experience. For more questions, private message us on social media @LGUSSupport. Happy drying!" 😊 ^David
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on January 25, 2025
Posted by: JohnyK
Very happy with my purchase. Easy to use and clothes come out clean and fresh
Response from lg.comBy Anthony, LG Digital Team, January 30, 2025
Thank you so much for your feedback JohnyK! We’re thrilled to hear you’re happy with your dryer and that it’s keeping your clothes clean and fresh with ease. We’re so glad to have you as part of the LG family, and if you ever need anything, we’re always here to help! 😊 ^Anthony
Written by a customer while visiting lg.com
Customer Rating
3
220 Vlot or !20 Volt ?
on February 3, 2025
Posted by: RenaissanceMan_2
Do I have to have 220Volt Outlet?
The spec of this Electric Dryer shows 120/208 V, 60 Hz, 23A
The spec of this Electric Dryer shows 120/208 V, 60 Hz, 23A
Can I buy Voltage converter 1209 Volt to 220 Volt and Use this Electric Dryer?
Response from lg.comBy true, LG Digital Care Team, February 4, 2025
Hey there! We do not recommend using a voltage converter to operate this electric dryer. This model requires a dedicated 220-240V circuit with 30 amps, which a typical household voltage converter cannot provide. Most voltage converters are designed for low-power appliances, you can find more details on Page 22 of the Owner's Manual found here: http://spr.ly/6424xNQij. If you need help, be sure to reach us on social media @LGUSSupport. We’re happy to help! ^Jose
Written by a customer while visiting lg.com
Customer Rating
3
Conversion to LP makes dryer very loud!
on August 14, 2025
Posted by: CP17
I had to get the dryer converted from NG to LP. When the dryer comes on it is extremely loud! Sounds like a blow torch. The appliance guy told me that this is a known issue with LG dryers. I wish I had known that before I bought it. The dryer I replaced was quiet. Don't understand why LG doesn't fix this issue.
Response from lg.comBy LG Digital Team, August 18, 2025
Hi there. Thank you for choosing the LG DLGX4001B dryer. If your dryer sounds unusually loud after converting from natural gas to liquid propane, it may be due to an incorrect installation or adjustment. We recommend having a licensed technician verify that the LP conversion kit was properly installed and calibrated. However, we want to look into the noise in depth. Please email us your contact details at lg.sprinklrsuppport.com. We'll be happy to help find a solution for this. ^David
Written by a customer while visiting lg.com
Customer Rating
1
Controls are very poorly designed
on January 25, 2026
Posted by: veryverydissatisfied
I hate this dryer. The default cycle is "Normal" which gives you the highest temp setting, "hot", for 41 minutes. You CANNOT CHANGE THE DEFAULT CYCLE. Since I rarely dry on hot, I have to change the clunky cycle changer dial to another setting that is also full of defaults of time and temperature. If you happen to want to change the default of the time or temp of another cycle, you have to press the button on the bottom of the panel for "Timed". Only a few icons light up on the panel - most of them don't, so they are hard to see in my laundry room. There is no cycle called "Timed Cycle" which would have been useful. I've had this dryer for a year, so I can't get rid of it for several more years and that makes me mad and sad. Whoever designed this crappy dryer must have never done laundry.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, January 28, 2026
Hi. Thank you for sharing your experience with your LG Dryer. The way you described the cycle setup, the default settings, and how the controls function in your laundry space gives a very clear picture of what you’re working with day‑to‑day. Your feedback about the dial behavior, temperature presets, and panel visibility is helpful for us to understand how the design is affecting your use of the dryer. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cycle‑selection and control‑panel issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on dryer cycles and feature operation: https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571 ^James
Written by a customer while visiting lg.com
Customer Rating
2
Poor product
on April 27, 2026
Posted by: Nydi
from New York
The product stop work 7 months in had to get the memory board change as unit was not shutting off
Pros: ease of use, Style/Design
Quality
2
Features
3
Value
2
Response from lg.comBy LG, April 29, 2026
Hi. Thank you for sharing what’s happening with your LG Dryer. We appreciate the details about the unit stopping at seven months and needing a memory board replacement, as this gives us helpful insight into how your specific LG unit is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
1
on May 3, 2026
Posted by: Anonymous
from California
This dryer is time consuming and very poor at efficiency in drying without tangling the load. I don’t recommend.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, May 5, 2026
Hi, Edgar. Thanks for sharing your experience with your LG Dryer. We appreciate you letting us know about the long dry times and the tangling you’re seeing with each load. We want to help look into what may be affecting the drying performance of your LG unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634 ^James
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (9) ratings-only reviews
Overall Customer Rating
4.1
Features
4.3
Quality
3
Value
3.5