Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,422 Reviews)
Rating breakdown 1,422 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
49
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
5
Great Dryer
on January 9, 2025
Posted by: HappyDon
[This review was collected as part of a promotion.] It is my first LG dryer and I am impressed with it so far.
Response from lg.comBy LG Digital Care Team, February 18, 2025
Hey there. We're so glad you're loving your first LG dryer! Welcome to the LG family—quality and innovation are what we do best. Want to upgrade your laundry space? The LG 27" Pedestal Storage Drawer (WDP6B) adds extra storage and raises your dryer for easy access. Check it out here: https://shorturl.at/SeqNQ. Connect with one of our experts, Better Life Pro Specialists. They may have an additional discount for you, but it is only available through that chat. For more questions, private message us on social media @LGUSSupport. We'll be happy to help. 🧺🙂 ^David
Written by a customer while visiting lg.com
Customer Rating
5
Great features and looks
on January 14, 2025
Posted by: Arn4nites
from Nevada
[This review was collected as part of a promotion.] This dryer is beautiful to look at and is the best dryer I have ever used. Smart intelligence settings are amazing!
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, February 10, 2025
Hey there. We love hearing how much you're enjoying your LG dryer! From the smart AI technology that customizes drying settings to the ultra-quiet performance, it's designed to make laundry effortless. Plus, knowing you're saving energy (and money!) with ENERGY STAR certification is just the cherry on top! Thanks for sharing your experience. For more questions, private message us on social media @LGUSSupport. Happy drying!" 😊 ^David
Written by a customer while visiting lg.com
Customer Rating
3
Disappointed with the dryer
on January 20, 2025
Posted by: Anonymous
Bought it 2 years ago and started to fail. Feel disappointed that the warranty only covers a year. And find it odd that after the warranty ended the dryer started to fial
Response from lg.comBy LG, January 23, 2025
Hi there! Thank you for sharing your experience with your LG DLEX4000W. We appreciate your feedback on the warranty and the issues you've encountered after it ended. Your insights are valuable as they help us identify areas where we can improve our product reliability and customer support. If there's anything we can do to rectify this for you, please send us a private message on Facebook, Instagram or X through @LGUSSupport. Thanks again for taking the time to provide your review. -Shae
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on January 25, 2025
Posted by: JohnyK
Very happy with my purchase. Easy to use and clothes come out clean and fresh
Response from lg.comBy Anthony, LG Digital Team, January 30, 2025
Thank you so much for your feedback JohnyK! We’re thrilled to hear you’re happy with your dryer and that it’s keeping your clothes clean and fresh with ease. We’re so glad to have you as part of the LG family, and if you ever need anything, we’re always here to help! 😊 ^Anthony
Written by a customer while visiting lg.com
Customer Rating
3
220 Vlot or !20 Volt ?
on February 3, 2025
Posted by: RenaissanceMan_2
Do I have to have 220Volt Outlet?
The spec of this Electric Dryer shows 120/208 V, 60 Hz, 23A
The spec of this Electric Dryer shows 120/208 V, 60 Hz, 23A
Can I buy Voltage converter 1209 Volt to 220 Volt and Use this Electric Dryer?
Response from lg.comBy true, LG Digital Care Team, February 4, 2025
Hey there! We do not recommend using a voltage converter to operate this electric dryer. This model requires a dedicated 220-240V circuit with 30 amps, which a typical household voltage converter cannot provide. Most voltage converters are designed for low-power appliances, you can find more details on Page 22 of the Owner's Manual found here: http://spr.ly/6424xNQij. If you need help, be sure to reach us on social media @LGUSSupport. We’re happy to help! ^Jose
Written by a customer while visiting lg.com
Customer Rating
3
Conversion to LP makes dryer very loud!
on August 14, 2025
Posted by: CP17
I had to get the dryer converted from NG to LP. When the dryer comes on it is extremely loud! Sounds like a blow torch. The appliance guy told me that this is a known issue with LG dryers. I wish I had known that before I bought it. The dryer I replaced was quiet. Don't understand why LG doesn't fix this issue.
Response from lg.comBy LG Digital Team, August 18, 2025
Hi there. Thank you for choosing the LG DLGX4001B dryer. If your dryer sounds unusually loud after converting from natural gas to liquid propane, it may be due to an incorrect installation or adjustment. We recommend having a licensed technician verify that the LP conversion kit was properly installed and calibrated. However, we want to look into the noise in depth. Please email us your contact details at lg.sprinklrsuppport.com. We'll be happy to help find a solution for this. ^David
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (8) ratings-only reviews
Overall Customer Rating
4.3
Features
4.7
Quality
3.3
Value
3.7