Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,423 Reviews)
Rating breakdown 1,423 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
50
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
5
Everything but the installation
on November 16, 2024
Posted by: Lou and Kate
We love the dryer, it works great compared with our last LG. Installation didn't go well
Response from lg.comBy LG, February 18, 2026
Hi! We’re glad to hear your LG dryer is delivering the great performance you were hoping for! especially compared with your previous LG model. It’s great knowing the unit itself is working well, even if installation didn’t go as smoothly as expected. We appreciate you sharing your experience and hope the dryer continues to serve your home reliably. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Recessed handle
on November 16, 2024
Posted by: Pterry
Really quiet. Nice handle. Like the black stainless.
Response from lg.comBy LG, February 18, 2026
Hi! We’re glad to hear your LG refrigerator is hitting the mark with its quiet performance and sleek black stainless finish. That solid handle and smooth design really bring a nice touch to the overall experience, and it’s great knowing it’s fitting your space and style so well! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Love the ThinQ connect
on November 25, 2024
Posted by: steverod78
[This review was collected as part of a promotion.] I bought this earlier in November and so far it is fantastic. Big improvement.
Response from lg.comBy ^Rich, LG Digital Care Team, February 11, 2026
Hi Steverod, thank you for taking the time to share your experience. We understand how helpful smart features can be in day‑to‑day laundry care, and it’s great to hear that your LG 7.4 cu. ft. Large Capacity Front Load Electric Dryer, model DLEX4000W, has been a fantastic upgrade. ThinQ connectivity is designed to make monitoring and managing cycles simple and convenient, so it’s wonderful to know it’s been a big improvement for you.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood
Written by a customer while visiting lg.com
Customer Rating
5
Awesome features
on November 30, 2024
Posted by: Papaw61
[This review was collected as part of a promotion.] LG dryer is a wonderful product. Ease of use great selection of useful cycles and looks great.
Response from lg.comBy LG Digital Care Team, March 10, 2025
Hey there. Thanks a bunch for your awesome feedback on your LG dryer! We're glad you find it super user-friendly, with amazing drying cycles and a stylish design that shines in your home. For more feedback or questions, private message us on social media @LGUSSupport. It sounds like the perfect match for all your laundry needs! 🌟 ^David
Written by a customer while visiting lg.com
Customer Rating
5
on December 7, 2024
Posted by: TerryC27
Purchased this dryer the beginning of November. Wish the inside was stainless like the washing machine. Like the light inside when it shuts off.
Response from lg.comBy ^Rich, LG Digital Care Team, February 6, 2026
Hi Terry, thank you for taking a moment to share your experience with the 7.4 cu. ft. Ultra Large Capacity Smart Wi‑Fi Enabled Front Load Gas Dryer with TurboSteam and Built‑In Intelligence, model DLGX4001B. It’s great to hear you’re enjoying the interior light and overall performance. The durable drum materials across our dryers are designed for long‑lasting, reliable use, and it’s wonderful to know this model is working well in your home.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich
#LifesGood ❤️
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on December 13, 2024
Posted by: Pr07
from Worcester,MA
[This review was collected as part of a promotion.] Great washer and dryer everything works perfectly on the set
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, February 4, 2026
Hello. Thank you for sharing your thoughts about your LG washer and dryer. We’re delighted to hear that everything is working perfectly and that the set has been such a great addition to your home. It’s wonderful to know the performance is meeting your expectations. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.
Written by a customer while visiting lg.com
Customer Rating
4
Great features, hard to understand
on December 16, 2024
Posted by: Rosemary86
[This review was collected as part of a promotion.] I bought this 3 weeks ago and the signal buzzer disappeared. I finally got it back on.
Written by a customer while visiting lg.com
Customer Rating
4
Good dryer
on December 18, 2024
Posted by: MissyGem
from North Carolina
[This review was collected as part of a promotion.] Good dryer but inside vent sank in after a few uses. Looks like it will fall off. Not sure who to contact. Looks like defect
Pros: ease of use, Performance
Quality
4
Features
4
Value
4
Response from lg.comBy LG, February 3, 2026
Hi, Melissa. Thanks for sharing your thoughts about your LG Dryer! Glad to hear the dryer is working well overall, though that vent issue would definitely make anyone pause — it’s absolutely something worth getting checked out, and we appreciate you flagging it. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com