Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,432 Reviews)
Rating breakdown 1,432 reviews
5 Stars
1,117
4 Stars
192
3 Stars
43
2 Stars
29
1 Star
51
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
5
Great dryer
on August 18, 2024
Posted by: Az2370
from Scottsdale, Arizona
Dries everything so fast and not wrinkled . Very happy with purchase
Pros: Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 15, 2026
Hi! What a fantastic review to read. We’re excited to hear your LG Dryer is giving you fast, thorough drying with clothes coming out smooth and ready to wear. It’s great knowing your LG unit is delivering exactly the kind of performance you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Wonderful Dryer
on August 21, 2024
Posted by: Clyde3
from Colorado
[This review was collected as part of a promotion.] We bought this a month ago and absolutely love it , would purchase again.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, April 3, 2026
Hi Clyde, thanks for sharing your feedback on the LG DLEX4000B Dryer. Wonderful to hear you’ve had it for about a month and already love it — always great when a new appliance feels like the right choice right away. Appreciate you letting us know you’d buy it again.
If you ever need anything, feel free to reach out at lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you ever need anything, feel free to reach out at lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
3
So far so good
on August 24, 2024
Posted by: Tinbox
[This review was collected as part of a promotion.] Still a little early to leave a review. But here it goes. The washer and dryer work well so far. Only had the. For a short time and have done minimal laundry. But the cycles I have tried work well and the systems are easy to figure out. I do wish the dryer light turned on when you opened the door. The unit has to be powered on in order for the light to go on.
Pros: Features/Settings
Quality
3
Features
3
Value
3
Response from lg.comBy Chanelle, LG Social, August 26, 2024
Hey there! Thank you for sharing your experience with us. We love to hear that you've been enjoying your experience so far. Your feedback is important to us as it helps us know which features to consider for future models. We're always here for you, and your commitment is greatly appreciated. Please reach out to us on social media @LGUSSupport if you have any questions or need assistance in the future. ^Chanelle
Response from lg.comBy Jae, LG Digital Care Team, August 26, 2024
Hey there, and welcome to the LG family! Thanks for sharing the experience you've had so far with your LG dryer; we love hearing feedback and suggestions on how we can continue to improve our products, and we assure you this will be shared with the appropriate team. If you have any other questions or insights, please share them with our team via social @LGUSSupport. We're always here for you! *Jae
Written by a customer while visiting lg.com
Customer Rating
5
Nice machine, great service
on August 24, 2024
Posted by: Peanut1121
from Towson, MD
[This review was collected as part of a promotion.] We are Two months in with this dryer, and are very satisfied. It is quiet, and performs beautifully. Also, the installation service was very confident and professional.all
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, March 26, 2026
Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000W) model. It’s wonderful to hear that two months in, it’s still performing beautifully for you. This unit is built with an ultra‑large capacity, Sensor Dry technology, and quiet operation, which explains why it’s been such a smooth addition to your home. It’s also great to know the installation team delivered confident and professional service. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
on August 28, 2024
Posted by: Ellie320
from Rose City MI
[This review was collected as part of a promotion.] I had this for over a month now I love it very much. Drys like a dream. love the big drum. Just wish it was a stainless-steel drum. I noticed it has scratches on the inside of drum already from drying jeans. Probably from the zippers.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 8, 2026
Hello, Ellie! We’re glad to hear how much you’re enjoying your LG Dryer and that the big drum and smooth drying performance are hitting the mark. It’s great knowing it’s been a dream to use so far. Stainless‑steel drums are a popular preference, and we appreciate you sharing your thoughts. Zippers can sometimes leave light marks, but it’s nice to hear the dryer is still delivering the results you’re looking for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Mom likes it
on August 30, 2024
Posted by: AngieGRM
[This review was collected as part of a promotion.] It’s pretty good. I bought it for my mom. I do miss being able to throw a load in without having to care what mode to put it on but my mom loves it
Response from lg.comBy ^Rich, LG Digital Care Team, March 20, 2026
Hi Angie, thank you for taking a moment to share your experience. We understand how important it is for an appliance to fit the needs of everyone using it, and it’s great to hear your 7.4 cu. ft. Ultra Large Capacity Smart Wi‑Fi Enabled Front Load Electric Dryer with TurboSteam and Built‑In Intelligence DLEX4000B has been a hit with your mom. The built‑in intelligence is designed to simplify the process, even if it feels a bit different from traditional dryers, and it’s great to know she’s loving it.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
New beginnings
on August 31, 2024
Posted by: NS51
[This review was collected as part of a promotion.] I have used LG for 15 years. I moved this year and left behind two great machines for the new owners. I just love my new dryer. It has a beautiful look, too.
Response from lg.comBy ^Rich, LG Digital Care Team, March 20, 2026
Hi there, thank you for sharing your experience. We understand how great it feels when a new appliance performs exactly as expected, and it’s great to hear your 7.4 cu. ft. Ultra Large Capacity Smart Wi‑Fi Enabled Front Load Electric Dryer with TurboSteam and Built‑In Intelligence DLEX4000B has been a strong start in your new home. The sleek design and smart features are built to make laundry easier, and it’s great to know you’re enjoying it.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful machines!
on August 31, 2024
Posted by: JES7
from New Hampshire
[This review was collected as part of a promotion.] I love my LG washer & Dryer!
I haven’t connected to WiFi yet but am enjoying how well they work and how clean my clothes are!
I haven’t connected to WiFi yet but am enjoying how well they work and how clean my clothes are!
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, February 20, 2026
Hi Jes, we appreciate you sharing your experience. We understand how satisfying it is when new appliances look great and perform even better, and it’s wonderful to hear you’re enjoying your 7.4 cu ft Ultra Large Capacity Smart Wi‑Fi Enabled Front Load Electric Dryer with TurboSteam and Built‑In Intelligence model DLEX4000B. Clean results, smooth operation, and an easy‑to‑use design are exactly what this dryer is built to deliver. Once you connect to Wi‑Fi, you’ll be able to take advantage of even more smart features, but it’s great that you’re already loving the performance.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com