Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,432 Reviews)
Rating breakdown 1,432 reviews
5 Stars
1,117
4 Stars
192
3 Stars
43
2 Stars
29
1 Star
51
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
5
Great set of appliances
on July 31, 2024
Posted by: Anthonyjs02
Have had the machine almost a month now. So far so great. Love all the new features over my 15+ old previous set. Smart features are a nice plus also.
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 10, 2026
Hi, Anthony. Thank you for sharing your experience with the LG Dryer (DLEX4000B) model. It’s great to hear that after almost a month, everything is going so well. Jumping from a 15‑plus‑year‑old dryer to a modern model is a huge leap, and those new features really do make everyday laundry feel easier. The smart capabilities are a nice bonus — once you get used to them, it’s hard to imagine going back. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Good quality
on August 1, 2024
Posted by: Rdag
from Michigan
[This review was collected as part of a promotion.] Bought this a couple weeks ago and have been happy with it. It was hard to choose one because most of the top brands had really bad reviews. I haven’t had any issues with this on thankfully. It has a bunch of different settings and a huge drum.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 16, 2026
Hi, there. Thanks for sharing your experience with us. It’s great to hear how well the LG Dryer (DLEX4000B) model has been working for you. The large capacity drum and wide range of cycles are standout strengths of this model, making it easy to handle big loads while giving you the flexibility to choose the perfect setting each time. We’re glad it’s been a smooth start for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
3
Not bad machines for the price
on August 1, 2024
Posted by: MAGA2024
Nice machines, but both rattle during use or even when bumped.
Quality
3
Features
3
Value
4
Response from lg.comBy LG, August 1, 2024
Hi there. Thank you for sharing your experience with us. We understand that your LG dryer model DLGX4001W is rattling during use or even when bumped. Your feedback is important, and we'd like to assist you further.
A potential troubleshooting step you could try is to ensure that the dryer is properly leveled. Sometimes, uneven flooring can cause the machine to rattle. Additionally, check that all screws and bolts are tightened, as loose parts can also cause rattling noises.
[LG dryer - Sound] Dryer makes a noise - https://www.lg.com/levant_en/support/product-help/CT20158023-20153089299357
If these steps don't resolve the issue, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
A potential troubleshooting step you could try is to ensure that the dryer is properly leveled. Sometimes, uneven flooring can cause the machine to rattle. Additionally, check that all screws and bolts are tightened, as loose parts can also cause rattling noises.
[LG dryer - Sound] Dryer makes a noise - https://www.lg.com/levant_en/support/product-help/CT20158023-20153089299357
If these steps don't resolve the issue, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Written by a customer while visiting lg.com
Customer Rating
5
lg gas dryer
on August 6, 2024
Posted by: linda olive
from rhode island
[This review was collected as part of a promotion.] I bought this to replace my lg dryer that was 17yrs old so far it has done exactly what it should do
Pros: Quality
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Great look
on August 7, 2024
Posted by: JDubs316
Great look, quiet, easy setup minus the fact I didn’t realize the plug is based on age of the house/wiring - so this delayed my setup. I also didn’t put 5 star because I can’t figure out how to balance out the legs as they are not the same as the washer and the tool did not work.
Pros: ease of use, Style/Design
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
The Ultimate Laundry Game-Changer
on August 7, 2024
Posted by: The Roths
[This review was collected as part of a promotion.] This dryer has completely transformed my laundry routine. Here’s why I think it’s the best dryer on the market:
1. Sleek and Stylish Design:
First off it is a stunning appliance. The black steel finish gives it a sleek and modern look that adds a touch of elegance. It’s compact yet spacious, fitting perfectly in my small space without sacrificing capacity.
First off it is a stunning appliance. The black steel finish gives it a sleek and modern look that adds a touch of elegance. It’s compact yet spacious, fitting perfectly in my small space without sacrificing capacity.
2. Unmatched Drying Performance:
This dryer is a powerhouse when it comes to performance, quickly refreshing clothes and reducing wrinkles in just minutes. The drying cycles are fast and efficient, saving me time and energy. Every load comes out perfectly dry, fluffy, and ready to wear.
This dryer is a powerhouse when it comes to performance, quickly refreshing clothes and reducing wrinkles in just minutes. The drying cycles are fast and efficient, saving me time and energy. Every load comes out perfectly dry, fluffy, and ready to wear.
3. Intuitive Features:
This dryer packed with smart features that make doing laundry a breeze. The built-in AI technology automatically selects the best drying cycle for each load, ensuring optimal results every time.
This dryer packed with smart features that make doing laundry a breeze. The built-in AI technology automatically selects the best drying cycle for each load, ensuring optimal results every time.
4. Whisper-Quiet Operation:
I was pleasantly surprised by how quiet this dryer is. Even during the heaviest loads, it operates smoothly and quietly, allowing me to do laundry at any time of the day without disturbing the household.
I was pleasantly surprised by how quiet this dryer is. Even during the heaviest loads, it operates smoothly and quietly, allowing me to do laundry at any time of the day without disturbing the household.
5. Energy Efficiency:
The dryer is environmentally friendly and easy on the wallet. I've noticed a significant decrease in my energy bills since I started using this dryer, which is an added bonus to its outstanding performance.
The dryer is environmentally friendly and easy on the wallet. I've noticed a significant decrease in my energy bills since I started using this dryer, which is an added bonus to its outstanding performance.
In conclusion, the LG stackable dryer has exceeded all my expectations. It's a perfect blend of style, efficiency, and innovation. If you're in the market for a new dryer, look no further. This is the ultimate appliance that will revolutionize your laundry experience. I couldn't be happier with my purchase and highly recommend it to everyone!
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Lots of selections for washing & drying
on August 7, 2024
Posted by: ccape
from Tavares, Florida
[This review was collected as part of a promotion.] I bought the gas dryer & washer. I am very happy with them. I especially like that I can control them from the app on my phone. They run nice & quiet and chime when the load is completed and send you text message. I also like the sanitizing feature.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on August 8, 2024
Posted by: Rt24
from Virginia
I love my smart dryer. It's has so many great features like the wrinkles free feature which comes in handy when I'm doing a late night laundry session.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, May 8, 2026
Hi, there. We appreciate you sharing your experience with the LG Dryer (DLEX4000W) model. It’s wonderful to hear how much you’re enjoying its smart features. The LG DLEX4000W is designed to make everyday laundry more convenient, and the Wrinkle Care option is especially helpful for late‑night loads or times when clothes can’t be taken out right away. Its smart capabilities and efficient drying performance really make a difference in keeping your routine smooth. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com