Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,423 Reviews)
Rating breakdown 1,423 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
50
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
5
Great washer and dryer.
on June 29, 2024
Posted by: Audie_1
[This review was collected as part of a promotion.] I bought the set about 5 weeks ago. My wife loves it. With the pedestals makes it the right height. Great for us seniors. Don’t hesitate this will be a washer and dryer that is well built. Quite and plays a cute tune when done.
Response from lg.comBy ^Rich, LG Digital Care Team, February 21, 2026
Hi Audie, thanks for taking a moment to share your experience with us. We understand you’re enjoying your 7.4 cu. ft. Large Capacity Front Load Gas Dryer model DLGX4001W, and it’s great to hear the set has been such a hit in your home.
We understand how much of a difference the pedestals can make—bringing everything to a comfortable height is a real benefit, especially for seniors. It’s wonderful to know the dryer is quiet, well‑built, and even adds a little charm with its end‑of‑cycle melody. Hearing that your wife loves it makes the feedback even better.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
We understand how much of a difference the pedestals can make—bringing everything to a comfortable height is a real benefit, especially for seniors. It’s wonderful to know the dryer is quiet, well‑built, and even adds a little charm with its end‑of‑cycle melody. Hearing that your wife loves it makes the feedback even better.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
4
Unexpected installation issues!
on July 2, 2024
Posted by: Danny D51
from Nj
[This review was collected as part of a promotion.] This dryer is full of features, but without a manual on how to use them! The machine does its job and drys the clothes. Another problem is that it needs a water hook up for the steam feature which requires a small hose and a y fitting to connect. The unit comes with the y fitting only! So be prepared to running around looking for the hoses needed!
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on July 4, 2024
Posted by: JoelBar
I bought this 1 month ago and happy I chose this model
Written by a customer while visiting lg.com
Customer Rating
4
Dryer basic features so far
on July 4, 2024
Posted by: Grich5727
from Illinoid
So far I've only used the basic features. Didn't get a 5 because I can't connect the dryer to LGThinq. The washer connected with no problems.
Pros: ease of use, Features/Settings
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent!
on July 7, 2024
Posted by: Anonymous
from Prudenville, MI
[This review was collected as part of a promotion.] It truly is a SMART device. My clothes are well cared for.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Superb product with state of the art tech
on July 7, 2024
Posted by: Sukesh Kumar
from Secaucus, Nee Jersey
[This review was collected as part of a promotion.] Great product, great technology, easy to use and extremely reliable
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Perfect Dry, Quiet, Love the App!
on July 8, 2024
Posted by: Angelus66
[This review was collected as part of a promotion.] We had our previous dryer for over a decade and the only reason we got a new on was because our washer broke and we wanted a matching set. I was skeptical at first because it was an amazing dryer, but I have to say LG has not disappointed. It dries perfectly, it is quiet and the push notifications that can be sent to my phone can ensure that I will never forget clothes in the dryer again.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
D80 is a vent problem NOT a dryer problem
on July 9, 2024
Posted by: Courtfish
from Gainesville, Florida
[This review was collected as part of a promotion.] After one year, one move, multiple power outages, loss of internet and a pretty high volume of heavily soiled farm clothes my LG dryer is a GREAT partner. It still sings at end of cycle.
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com