Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,422 Reviews)
Rating breakdown 1,422 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
49
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
3
on January 19, 2021
Posted by: ShelleyVa2
from Cornelius, oregon
[This review was collected as part of a promotion.] The “smart sense” feature that turns the dryer off when clothes are dry hasn’t been great so far. The have to restart dryer on the manual setting for almost every load of laundry.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
4
Response from lg.comBy ^DLI, LGE Social Media, February 3, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Easy to Use, Works as Advertised
on January 21, 2021
Posted by: JTPALH
from Portland, OR
[This review was collected as part of a promotion.] We've had this dryer for a couple of weeks. We've used several cycles, including the manual settings. It does a nice job. Absolutely no complaints. We probably will not use all of the features, but it is nice knowing that there are smart options, and multiple settings for special loads. It's also a solid piece of machinery. Definitely recommend it.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great Product!
on January 22, 2021
Posted by: Alex777
from Boston, MA
[This review was collected as part of a promotion.] I bought it about a month ago and I have no complains so far. It has great features and outstanding performance.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
It is smarter than I am!
on January 24, 2021
Posted by: RockyRac
from Castle Pines, CO
[This review was collected as part of a promotion.] I bought this dryer at the recommendation of my electronic repairman after owning a Kenmore dryer for 20 years. He told me LG has the best performance record. I like the height- easy to fold clothes on top of it. It has a large capacity and many dry cycles for all types of clothing. I have used the steam feature once and have yet to use the WiFi feature.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Love it
on January 24, 2021
Posted by: boosafer
from Logan, WV
[This review was collected as part of a promotion.] I bought this a couple weeks ago and we have 4 kids. They do their own laundry and with the wifi messaging they are more prompt in getting their stuff out of the dryer. It's quiet for a dryer and the steam function is great for when you are in a hurry and just want to get wrinkles out.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Wonderful dryer
on January 25, 2021
Posted by: Pam H
from New Hope, PA
[This review was collected as part of a promotion.] Bought dryer and washer set and am very happy with purchase. Dryer does what it is supposed to do quietly and in timely manner. Purchased pedestal as well and enjoy the ideal height for loading and unloading.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Easy to Use, does the job perfectly
on January 26, 2021
Posted by: JTPa
from Portland, OR
[This review was collected as part of a promotion.] We've had this dryer for nearly a month. It has lots of automatic cycles, but it's also easy to start a manual cycle for a specific temperature and duration. It hods a lot of laundry, and it does a good job getting everything dry. If you stick a big towel in with t shorts, the towel will not dry as fast, so it makes sense to sort things a bit, But we are very happy with this product.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Dryer of the Year
on January 27, 2021
Posted by: Barrington Matt
from Chicago
[This review was collected as part of a promotion.] Quick, smooth and efficient, you'll barely know the unit is operating
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com