Hi there. We understand how much odor negatively impacts your satisfaction with your dryer and would like to take this opportunity to have a closer look into your experience. Please note that heat generated by the initial use of the dryer may produce a particular odor during drying. This smell is similar to the smell of the seats and interior of a brand-new car. Moreover, it will naturally dissipate after repeated uses and usually disappears after one month of use but can last up to three months, depending on the number of uses. So that we can address any concerns you may have about this, please reach out to us on social media at the handle @LGUSSupport. Kindly include your phone number and dryer model & serial numbers. It'd be our pleasure to help! ^Chris