Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,422 Reviews)
Rating breakdown 1,422 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
49
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Unclr3
from Gorham, Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product has nice features. I wish the operation manual was more extensive.
Pros: Features/Settings, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Still deciding if this dryer is worth keeping
on November 26, 2023
Posted by: DDodge
from Goochland, VA
Verified Purchase:Yes
Love all of the features but doesn’t dry well. It is new and I have to run the dryer twice on heavy to get cloths dry. Not easy to adjust settings and pick what u want.
Pros: Features/Settings
Quality
3
Features
4
Value
3
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 27, 2023
Hey there! We truly want to make sure you are enjoying your LG dryer as much as we do, and we hate to hear that you are experiencing this so early on. Let's see if these troubleshooting steps can help: http://spr.ly/6423R6epU. Be sure to let us know if this helps by private messaging us on social media @LGUSSupport. ^Gaby
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so happy with this product, is so reliable. I recommended to everyone.
Written by a customer while visiting lg.com
Posted by: Mag10
from Florida
Verified Purchase:Yes
It was difficult to get to the person to assist me. However when I finally spoke to a live person... she was very patient and helpful. She talked me thru the steps to diagnose and fix the problem. Happy my dryer is working properly now and I did not have to have a service person come to my home.
Pros: Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Frank Lupini
Verified Purchase:Yes
The washer and dryer are good but difficult to operate.
Written by a customer while visiting lg.com
Posted by: Still Learning
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is taking some time getting used to this dryer because of the wetness sensor turning off the dryer before the clothes are dry. It appears you really need to isolate the denser fabric clothing from the less dense or the machine will shut off pre-maturely. This is quite frustrating. However when the clothes are dry, they really come out with a lot less wrinkles. SO after we get used to how it operates it most likely will be the best dryer we have ever owned.
Pros: Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
NEW & CLICK DRYER
on December 13, 2023
Posted by: domd58
from IL
[This review was collected as part of a promotion.] We just purchased our Dryer and so far so good. It is so quiet that we often forget it is running, we love that!
What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.
What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.
Quality
5
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: kgreview
from St. Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this now for 2 years ago, and it has been a good dryer. It is very quiet and drys well. However, recently the drum went bad. Drum split on one end and started making a thump noise. LG surprisingly covered the drum under a 3 year or lifetime drum warranty, but the process to get a part was kludgy and frustrating. About 1.5 months later we received the drum and it was replaced quickly.
Pros: Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com