Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,422 Reviews)
Rating breakdown 1,422 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
49
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: DF 2023
from Ikkinois
Verified Purchase:Yes
I purchased this about one month ago. It has continued to perform well
Pros: ease of use, Quality, Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: desserted59
Verified Purchase:Yes
Wonderful dryer. Love the quiet operation and sleek design!
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Krob11
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks amazing... Love the features and works pretty well.
Pros: ease of use, Style/Design
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Glenn N
from Philly Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely don’t see anything to complain about this dryer. Drys better than the last dryer we had.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jerry Williford
from Asheville NC
Verified Purchase:Yes
Wife & I bought several weeks ago & love the many
Settings
Settings
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JTC65
from Katy, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] The unit has really nice features, the unit even told me that I had an obstruction in the vent tube. The pedestal makes the unit very easy to load/unload.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you very much for taking the time to share your positive experience with the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam™ and Built-In Intelligence, model DLGX4001W. We are thrilled to hear that you found the features to be impressive, especially its ability to detect potential issues like an obstruction. Additionally, we designed the pedestal feature to make it more convenient for our customers to use the unit. It's great to know that it has made loading and unloading easier for you. We appreciate your support and hope to continue providing quality products that meet and exceed your expectations.
Written by a customer while visiting lg.com
Posted by: Life Good with LG
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned many brands of washers & dryers but none come close to LG’s Their design and up to date features far surpass other brands.
Written by a customer while visiting lg.com
Posted by: TAB777
from Oklahoma City
Verified Purchase:Yes
We bought this 3 weeks ago. Today we have power on the dryer but no heat.
Quality
2
Features
2
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, November 8, 2023
Hi there. Thank you for taking the time in leaving us a review on the 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer. A dryer without heater defeats the purpose of the unit and we'd like to further investigate this. At your earliest convenience, please send us a private message through our Facebook or Twitter platforms or reach out to our customer service line at (800) 243-0000 and we'd be glad to look into this for you. ^Anthony
Written by a customer while visiting lg.com