Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
5
Wonderful Dryer
on August 21, 2024
Posted by: Clyde3
from Colorado
[This review was collected as part of a promotion.] We bought this a month ago and absolutely love it , would purchase again.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, April 3, 2026
Hi Clyde, thanks for sharing your feedback on the LG DLEX4000B Dryer. Wonderful to hear you’ve had it for about a month and already love it — always great when a new appliance feels like the right choice right away. Appreciate you letting us know you’d buy it again.
If you ever need anything, feel free to reach out at lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you ever need anything, feel free to reach out at lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great dryer
on August 18, 2024
Posted by: Az2370
from Scottsdale, Arizona
Dries everything so fast and not wrinkled . Very happy with purchase
Pros: Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 15, 2026
Hi! What a fantastic review to read. We’re excited to hear your LG Dryer is giving you fast, thorough drying with clothes coming out smooth and ready to wear. It’s great knowing your LG unit is delivering exactly the kind of performance you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
AI built in is awesome
on August 15, 2024
Posted by: Drieduo
from Connecticut
[This review was collected as part of a promotion.] Works great ! It weighs the load and times and adjust heat accordingly.
Pros: Style/Design
Quality
5
Features
5
Value
4
Response from lg.comBy LG, April 15, 2026
Hello! We’re glad to hear your LG Dryer is doing such a great job. The smart load‑weighing and automatic heat adjustments really make each cycle efficient, and it’s awesome knowing those features are helping everything run smoothly in your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
2
D80 code nightmare
on August 13, 2024
Posted by: Cherlynn
from Spring Hill Florida
So tired of d80 code. Did all troubleshooting and still get it. Clothes not dried all the way through, often. Cannot connect it to wifi, even though I got the washer to connect. Would not get again.
Quality
2
Features
2
Value
2
Response from lg.comBy Jae, LG Digital Care Team, August 16, 2024
Hi Cherlynn. We appreciate you taking the time to complete troubleshooting for your LG dryer and providing your feedback. We found a resource on precisely what the d80 code means and how to solve it; check it out here: https://lgerrorcodes.com/dry_d80-3/! We'd also love to help out with your Wi-Fi connectivity. To start, please send us a message on social media at @LGUSSupport. From there, we'll be able to explore more options! Ensure you include your contact details and the model number, and you can mention this review using the review ID 235506156. *Jae
Written by a customer while visiting lg.com
Customer Rating
4
Early evaluation
on August 12, 2024
Posted by: Littlebrother
from Washington, DC
[This review was collected as part of a promotion.] So far, now that we know how to operate the appliances, everything look good for the future. We have not started using the wifi yet, but hope to use it soon. Given everything we have done, I will rate the appliances #4, with #5 to be considered in the not to distance future.
Pros: Style/Design
Quality
4
Features
4
Value
4
Response from lg.comBy ^Rich, LG Digital Care Team, October 29, 2026
Hello there! We are thrilled to hear that your appliances are looking good for the future and performing well for you! We also share your excitement about getting the Wi-Fi feature up and running soon to unlock even more convenience. If you ever need any assistance down the road, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️ —Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great
on August 12, 2024
Posted by: Customer099
[This review was collected as part of a promotion.] Excellent product. Works great. Service and installation were perfect.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 18, 2026
Hi, there. Thank you for sharing your experience with your LG Dryer (DLEX4000B) model. It’s wonderful to hear that your LG 7.4 cu. ft. Smart Electric Dryer DLEX4000B is performing exactly as expected. This model is built for efficient drying, smart features, and smooth, quiet operation, so it’s great to know the product, service, and installation all met your expectations. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Doesn't get any better than this.
on August 12, 2024
Posted by: Roger Los Angeles
from Los Angeles
[This review was collected as part of a promotion.] Looks good, works great. Love the large capacity and it dries my clothes quickly.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, June 24, 2026
Hi Roger! Sounds like your new LG dryer is doing exactly what a great dryer should — looking sharp, handling big loads, and getting everything dry in no time. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️
-Rich
-Rich
Written by a customer while visiting lg.com
Customer Rating
5
Love the Wi-Fi enabled feature
on August 11, 2024
Posted by: dcwebman
[This review was collected as part of a promotion.] I have been very happy with this dryer. I was looking for a Wi-Fi enabled dryer because it's in another part of the house when working, so just to know the current status and be told when the cycle is done is very informative so I can spend the least amount of time on doing laundry.
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 18, 2026
Hi, there. Thank you for sharing your experience with your LG Dryer (DLEX4000B) model. It’s great to hear that your unit has been such a good fit for your home. The Wi‑Fi capability is especially useful when the laundry room is far from where you spend most of your time — getting real‑time status updates and cycle‑completion alerts really does make laundry feel less like a chore. We’re glad it’s helping you save time and stay on top of things with ease. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com