Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
1,112
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
50
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Alicia and Ignacio
Verified Purchase:Yes
Since I bought the machine I’m having trouble with it. My son has called twice and I’m not receiving the right answer. Since the machine is still under warranty they should send a technical to check it.
Quality
1
Features
3
Response from lg.comBy Jai., LG Social., June 5, 2023
Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
Written by a customer while visiting lg.com
Posted by: Wen844
from The Villages, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this dryer 2 weeks ago along with a washer and I have to say it is great. The only problem I’m having is the clothes are coming out a little wrinkled and I’m sure it is in my settings. Sometimes I’m not getting the clothes totally dry. I’m sure it’s me, not the dryer! Hopefully I’ll figure it out soon!
Pros: Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: MikeBuzz
from Sharpsburg, MD
Verified Purchase:Yes
This dryer works well and does not ball up bed sheets and blankets like our old dryer.
It also has a handy steam feature for your permanent press clothes.
It also has a handy steam feature for your permanent press clothes.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: WDryer
from Largo, Florida
Verified Purchase:Yes
The W&D both work really well. Ease of use makes them easy to use.
Pros: ease of use, Quality, Performance
Quality
4
Features
4
Value
4
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hello! Thanks for the kind words, we love to hear that you're loving your new washer and dryer! ^Ian
Written by a customer while visiting lg.com
Posted by: JLindasing
from Tifton ga
Verified Purchase:Yes
Got this dryer late December and have had lots of problems.
From a nightmare delivery to having it not work. They finally sent someone out and had to order the whole front panel and more.Not what I was expecting from LG.
From a nightmare delivery to having it not work. They finally sent someone out and had to order the whole front panel and more.Not what I was expecting from LG.
Pros: Style/Design
Quality
2
Features
3
Value
2
Response from lg.comBy Tanisha, social/LG, June 8, 2023
We understand why you feel this way, As consumers' ourselves this seems to be very frustrating. However, We would like to add a different perspective for you. Please contact us and let us know that your needs have been met. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
https://www.lg.com/us/support/help-library. We look forward to hearing from you. ~Tanisha
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
https://www.lg.com/us/support/help-library. We look forward to hearing from you. ~Tanisha
Written by a customer while visiting lg.com
Posted by: lakes
Verified Purchase:Yes
Very happy with this machine, does a great job and looks nice too.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Engineer Jon
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] So happy I purchased this washer and dryer set. Works perfectly
Pros: ease of use, Quality, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG Mac
from Buffalo, NY
Verified Purchase:Yes
Good purchase, wish washer door hinge side could be changed, washer is effective. Dryer delicate cycle almost drys clothes it is effective as well. Would recommend overall.
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com