Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
1,112
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
50
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: VanGuy
from North Carolina
Verified Purchase:Yes
This is my first front load washer. On the first use I thought the thing was possessed and I was going to have to call an exorcist. It made a few turns to the right and stopped. Then a few turns to the left and stopped. It took me awhile to figure out that this was normal. What are they going to think of next?
Anyway it has lots of predefined cycles which seem to work well. I like all the options to be able to wash longer, add steam, spin longer, etc..
The only thing that I'm still trying to get better with, is the amount of detergent to use. Instructions state to use the correct amount for a High Efficiency (HE) washer. I've only found one detergent which states it is for HE machines exclusively. All other detergents say they are made for HE machines but instructions for amount to use are for non HE machines and so you wind up putting in too much detergent. With a little more practice I'm sure I'll get this worked out.
I've had to switch from using Oxiclean powdered bleach to ALL liquid oxygen bleach since the dispenser container on the washer says not to use powder there. I'm Still trying to get that converted amount right.
Overall I really like this machine and am glad I chose LG. It does a good job of getting my clothes clean and has a nice large tub. I washed a thick Queen comforter in it recently and it worked great. I was not able to do that with my last washer.
I also purchased the matching Dryer and stacked them. This gave me more room in my laundry room which is a nice bonus..
I chose LG after doing about a month of online research. I read lots of reviews from owners as well as service repair folks that said that LG washer and dryers are as good as it gets.
I've only owned these machines for a few weeks now but so far I am impressed and would recommend them
Anyway it has lots of predefined cycles which seem to work well. I like all the options to be able to wash longer, add steam, spin longer, etc..
The only thing that I'm still trying to get better with, is the amount of detergent to use. Instructions state to use the correct amount for a High Efficiency (HE) washer. I've only found one detergent which states it is for HE machines exclusively. All other detergents say they are made for HE machines but instructions for amount to use are for non HE machines and so you wind up putting in too much detergent. With a little more practice I'm sure I'll get this worked out.
I've had to switch from using Oxiclean powdered bleach to ALL liquid oxygen bleach since the dispenser container on the washer says not to use powder there. I'm Still trying to get that converted amount right.
Overall I really like this machine and am glad I chose LG. It does a good job of getting my clothes clean and has a nice large tub. I washed a thick Queen comforter in it recently and it worked great. I was not able to do that with my last washer.
I also purchased the matching Dryer and stacked them. This gave me more room in my laundry room which is a nice bonus..
I chose LG after doing about a month of online research. I read lots of reviews from owners as well as service repair folks that said that LG washer and dryers are as good as it gets.
I've only owned these machines for a few weeks now but so far I am impressed and would recommend them
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kuzlin
from East Norriton, PA
Verified Purchase:Yes
I’ve had LG dryers in the past and have been pleased with their quality. Although I have only had this one for a few months, I am pleased with its quality and functions. I like the ease of setting my own times and temperatures. And the ease of loading and unloading because of the added height with the pedestal is great!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joseph 65
from Raleigh. NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second LG Dryer with the Steam function. This dryer is gentle on our clothes and so quick to dry even a heavy load. The Steam function allows terrific cleaning and freshening capability for an array of fabrics.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mady1207
from Saint Cloud, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for my new house and it has ran very well. I am very impressed.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Morriston Florida
Verified Purchase:Yes
Along with our latest washing machine this companion dryer is remarkably efficient quiet and dries in a quicker time than our previous LG dryer!
Sensing and excellent dry cycles gives us another LG product that we’ve trusted for 20 years.
Obviously longevity will be the key factor with trouble free workmanship.
Sensing and excellent dry cycles gives us another LG product that we’ve trusted for 20 years.
Obviously longevity will be the key factor with trouble free workmanship.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: sarah47
from NY
Verified Purchase:Yes
When my dryer stopped working i was so upset. But LG Customer Service Was so helpful they guided me on what to do and together we figured out what the issue was. Thank you LG for being so helpful and for guiding me with such patience and care!!
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: imanishgarg
from Connecticut
Verified Purchase:Yes
It’s a really nice dryer with WiFi and turbo steam feature. Moreover, it is quiet and works well with so many features. I would recommend this product.
Pros: Features/Settings
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Cmw9
from Prescott, AZ
Verified Purchase:Yes
Love my new LG gas dryer. Very quiet and efficient
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com