Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: McCarty
from Vancouver, WA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] haven't had long enough, really like the features, very quiet, wifi works well get a message stating the load is dry.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Daisys Mom
from Bullhead City AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the first LG washer and dryer set that I have owned- and I love them. First of all they are gorgeous to look at, it’s not a monstrous but it does have a good capacity. I recently purchased and returned the GE because it’s size amongst other things.
The LG dryer gets the drying cycle just right. The steam function is awesome and works great. So far I am really happy
The LG dryer gets the drying cycle just right. The steam function is awesome and works great. So far I am really happy
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: US Male 01
from Knoxville, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Can we all agree that ironing is drudgery and back breaking work? This dryer not only dries loads much faster that the five year old brand name dryer that it replaced, it also almost completely eliminates the need to iron ANYTHING! Sure, if you want a crisply starched white dress shirt you're going to have to get out the iron but, otherwise? No need. Additionally, this appliance dries even heavy items such as towels and rugs. This is truly a LABOR SAVING appliance!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Luv2Shop24
from Lanoka Harbor, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like that the dryer has a mind of its own. You can set it and forget it. It will turn off when it senses the clothes are dry.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Vdrummer
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have owned our LG washer and dryer for about a month and a half, and so far we really enjoy the washing machine. It gets clothes clean, it’s fast, and the notifications when a cycle ends via the LG app are great!
The dryer has been a mixed bag. In actuality, I’m pretty disappointed that we had to have it serviced already by an appliance technician who replaced the main board and heating element because the dryer wasn’t producing hot air and was giving an error code indicating poor airflow even when the vent was completely disconnected and wide open.
I’m hopeful that this was a one-off problem with the dryer, and that the favorable reviews provided by the likes of Consumer Reports actually portray the reliability of this machine from here on. I can’t say I would recommend from personal experience for others to buy this machine, though.
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, July 13, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: medicalcat
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the machine for about a month now. I love it. So far so good. I love that it sends me notifications to my phone along with emails about usage and cleaning time. Very pleased
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Janet UK
from San Antonio TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Steam feature/wrinkle guard don't work. Clothes are very wrinkled when the come out of the dryer. I'm having to iron almost everything due to the wrinkles
Pros: Quality
No, I would not recommend this to a friend.
Quality
5
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, July 10, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jimako
from Northbrook,IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great and seems to do a great job.
I Love all the new features it provides
I Love all the new features it provides
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com