Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,422 Reviews)
Rating breakdown 1,422 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
49
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Dsuz
from Scottsdale
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy dryer to use with many choices for all types of clothing and material choices so you don’t have to dry “one size fits all.”
Also, LG brand is tried & true brand.
Also, LG brand is tried & true brand.
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 10, 2023
Your detailed and thoughtful feedback regarding your experience with your LG Dryer and our service is really appreciated, We thank you for taking time out to share them with us and the rest of the community. Should you need further assistance please send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would our pleasure to see what else we can do for you. -Tanisha
Response from lg.comBy Jai., LG Social Media, April 10, 2023
Hello there. Thanks for reaching out. You are valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: DLEX4000W Dryer
from Reno, Nevada
Verified Purchase:Yes
I did lots of research and found this to be the best model for me. It has worked wonderfully and dries the clothes much faster than my 23 year old dryer. It has features that make it easier to select the proper cycle for the load. Storage drawers are bigger and hold lots of items for easy access.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 13, 2023
Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: pk63
Verified Purchase:Yes
dryer works really well, extremely quiet and super easy to set up
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, April 13, 2023
It's lovely to hear your kind words of appreciation. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. So thanks for your kind words regarding your LG unit's numerous features and convenience. We look forward to seeing you again! -Cazz
Written by a customer while visiting lg.com
Customer Rating
5
Love this machine. No more ironing with the steam
on April 14, 2023
Posted by: Janegg
from Schaumburg , IL.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've the machine about 3 weeks now. Also had the older model and just love it. The steam feature is the best as I no longer have to iron!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 14, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly
Written by a customer while visiting lg.com
Posted by: JHenn
from Fairfield County, CT
Verified Purchase:Yes
The dryer makes it easy to dry our clothes. The features are easy to use. The weakness is in the instructions. It is not always clear what they want you to do. I used Google to understand more about how to use my features
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, April 18, 2023
Your positive feedback about your LG unit is such a delight and is much appreciated! It's our pleasure to serve customers like you. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We hope to serve you again soon. Have a wonderful day! -Cazz
Written by a customer while visiting lg.com
Posted by: CMC51
from Wildwood, FL
Verified Purchase:Yes
Love the features. Love the sleek look. Chose the black steel color. Love it! Works great and the price was just right.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 17, 2023
Wow! Thank you so much for taking the time to leave us a 5-star review! It's our pleasure to provide the best possible products to our customers, and we're glad this commitment was reflected in your experience using the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model DLEX4000B. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We'll make sure the entire team receives your feedback. They'll be thrilled to hear your kind words. Thanks for choosing LG. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: SScott
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got mine delivered before Easter and I set it up in no time. I needed to do laundry and with this dryer, the dry time was done in half the time as my previous dryer. I was very surprised on how quick it did and it wasn't very loud at all. I wish I had this sooner
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Anthony Jaimes , VXI Austin , April 19, 2023
Hey there, Scott. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony
Written by a customer while visiting lg.com
Posted by: Courtfish
from Ocala FL
Verified Purchase:Yes
This is the mate to our LG washer. It is slightly larger due to a larger vent connection. We have run multiple loads and it runs VERY quiet. It seems to also have good sensor recognition of when the items are dry. I reserve the option of updating this 6 months and 1-2 years out.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
4
Value
4
Response from lg.comBy Anthony Jaimes , VXI Austin , April 19, 2023
Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony
Written by a customer while visiting lg.com