Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
4
Good product but maintenance required in a month
on August 24, 2021
Posted by: pramodraja
from North Brunswick, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this dryer a couple of months ago and after a month use started noticing the heavy noise, requested for a tech visit and he confirmed that the motor has some problem and needs to be replaced. Cannot use the dryer until the motor is replaced. Not sure about the ETA.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: kelly61
from florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] bought this a few weeks ago and everything is working great. The flow sensor works great and it let me know I had a clogged duct. Cleaned it out and this dryer works like a charm. No issues at all.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sue1953
from Peoria, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the steam feature on this dryer, clothes require little or no ironing. The dryer is quiet and large enough to dry a large quilt.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: CC72
from Clinton, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had another brand dryer for four years and breakdowns were constant. I could not take anymore and decided to get a new dryer despite mine not being old. I did a lot of research which including asking people their recommendations. I decided to purchase LG. I could not be happier. Dryer is quiet and works great.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: D0111
from Atlanta,Ga
Verified Purchase:Yes
Definitely go and buy, I recommend this to all my family and friends
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jan9
from Sedro Woolley, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this last month and, overall, it’s great. The clothes don’t dry all the way when running it on the sensor feature.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Drejs
from Tucson, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our new dryer. The steam option is a game changer!!!
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: phinole
from Milton, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This dryer and matching washer were upgrades to a pair of front-loaders that were 15 years old and no longer operating in an ideal fashion. I was going to choose the 9000 series Signature pair but our laundry room doesn't have enough space to fit larger machines. As it is with the 4000 series, we now have larger total capacity in frames that are the same size as the outgoing old pair.
The quality of these LG machines is apparent. The tubs, chassis, and the rims around each tub are solidly built. The dryer works quite well on most automatic settings and senses the dampness level of clothes, increasing or decreasing cycle time appropriately. Having degrees of "low" or "high" in the heat level is helpful. The number of options for types of clothing is also helpful, but my complaint is that many of presets don't allow for any changes. So, for example, you can't use the "Normal" setting and change the heat. You can't use the "Steam Fresh" setting and change the time other than presets of 3 and 8 minutes. The only way to fully control the dryer is to use the "Timed Dry" setting, which is not the most efficient use.
Overall, this is an excellent dryer that looks great, is well made, has a number of good features such as adding steam to the drying process, but the level of customizability and flexibility with the controls is not what I'd like it to be.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com