Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,422 Reviews)
Rating breakdown 1,422 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
49
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Poleairbere
from Menasha, WI
Verified Purchase:Yes
Bought this in the summer and it is amazing! While smaller than my other washer, still able to wash the same size load and more efficiently!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: helie1007
from Allen, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was a great decision that I made buying this beautiful dryer, it does everything
and easy to use.
and easy to use.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
They asked for an HONEST review so here goes...
on January 9, 2023
Posted by: SandraLG
from Orange County, CA
Verified Purchase:Yes
Our dryer gave up after a mere 23 years and this one was recommended by the salesman. We were going to buy the brand that matches our washing machine (not 23 years old!) but we somewhat reluctantly went with his suggestion and we are so happy about it! We love this dryer. Comparing it with the other brand we noted that simple things like the lint basket were of notably higher quality and significantly more functional. This dryer gets our laundry fluffy and dry but I also love the app and the ability to set many different settings not available on the dryer proper. The ability to use the smart app to diagnose any potential problems is also a huge plus and I was impressed that when I sent a question via the app I not only got suggestions for FAQs but also an actual response to my specific question. Love everything about it and will definitely go with LG in the future.
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
New owners but excited to take this out for a spin
on January 11, 2023
Posted by: Alex_CA
Verified Purchase:Yes
We only recently purchased the DLEX4000W, but so far it's been exactly what we needed. We've had LG washer/dryers in the past and have been very happy, so we expect this will be no different.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: tgarre
from Hickory, NC
Verified Purchase:Yes
Purchased as a set just over a month ago. Had a older LG dryer that ran great but washer had issues to upgraded to new set. This dryer is ok but find to fully dry a load I have to use heavy duty setting instead of normal. Do like that I have the set linked to my phone and know when cycle is done
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Some little annoying things but overall good
on January 13, 2023
Posted by: nurse mary
Verified Purchase:Yes
We just got a new dryer and replaced an 8 year old LG dryer that was very similar to this one. This dryer is loud with a vibrating/humming noise that stops when I lean on top of it. It drives me crazy. I would have liked the light to remain on when you open the door, even if the actual unit wasn't on. If it's dark and I don't turn the light on in the laundry room, but need to look for something in the dryer or toss a load in quickly, the old LG dryer we had would have the light on just with opening the door. I guess this might be an energy-saving thing, but it is annoying. I would have liked having the option for the steam care settings to have the basket that pulled out like the other model we had, so I was surprised when I saw this one NOT have that. You have to hook it up to the water line and we were not going to go through the hassle of splitting the water line from the washer to the dryer. Had I realized that, I wouldn't have bought this model. The picture on the site makes it look like our old model, which has a pull out drawer on the left side where you can easily add water to the tray and do it that way, but the one we got doesn't have that and looks different on the left side.
Pros: ease of use, Style/Design, Performance
Quality
4
Features
4
Value
2
Written by a customer while visiting lg.com
Posted by: wbak
from Searsport, Maine
Verified Purchase:Yes
I bought this a month ago and am so happy. It replaced an older model. I love the updates and ease of use
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Love2023
from Syracuse Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very happy with our purchase and would recommend to anyone
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
2
Written by a customer while visiting lg.com