Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
1,112
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
50
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: rmfc
from nj
Verified Purchase:Yes
Bought this dryer a month ago and very happy with it. It is very quiet, love the fact I can start it from my phone as well. Sensor works well but would like to be able to change the heat setting to low on normal cycle but not available
Pros: Quality, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: muts
from Orange County
Verified Purchase:Yes
I bought it 2 weeks ago and so far we are happy with our new dryer, it is bigger and works good.
Quality
5
Features
5
Value
5
Response from lg.comBy LG, February 12, 2026
Hi, Muts. Thank you for taking the time to share your experience. It’s great to hear that your LG Dryer (DLGX4001W) model has been a good fit so far. The larger capacity and smooth performance are exactly what this model is designed to deliver, and it’s wonderful to know you’re happy with it just a couple of weeks in. You can explore more details about your model here: https://www.lg.com/us/support/product/lg-DLGX4001W. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Posted by: RCT3
from Houston, TX
Verified Purchase:Yes
So far the dryer is great. Quiet and efficient. The humidity sensor on delicate leaves the clothes damp sometimes but it’s a fast cycle. Only other complaint is the power cable was too short when stacked and pulled out of our closet to install without an extension cord.
Pros: Quality, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Friendly Review
from Florida
Verified Purchase:Yes
We love this large capacity dryer. It's very quiet and easy to learn options. The only issue I have is (and this could be an operator issue), when I select "normal" dry function, there is no heat. I've been using another function and it works fine.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: gvandero
from New York, NY
Verified Purchase:Yes
Love the dryer so far and all of the features. The only thing I wish was that I had a better understanding of when to use each of the many cycle options, especially with the amount of options that can be downloaded to the dryer. Sometimes it feels a little overwhelming.
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: kt21035
from Lewes, DE
Verified Purchase:Yes
I am glad i purchased this LG dryer. It has mulitple options available, can dry full load of clothes at once. Very happy with quality.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, February 25, 2026
Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000W) model. It’s wonderful to hear that you’re glad you made the purchase. This model is built with multiple drying options and a roomy drum, so it’s great to know it’s handling full loads with ease and that the overall quality is standing out for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Posted by: LPBRIGGS
from Haymarket, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We just purchased this dryer on December 23rd. After reading the instructions, it was refreshing to know that the app assists users with the product. My favorite tool is the notification on the app that lets you know when your drying session has completed as well as letting you know that the vent needs to be cleaned.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG, February 26, 2026
Hi, there. Thank you for sharing your experience with your new LG Dryer (DLEX4000B) model. It’s wonderful to hear that the ThinQ app tools are already adding value for you. This unit is designed to keep you informed and in control, and those app notifications—like cycle‑completion alerts and vent‑cleaning reminders—are excellent for maintaining performance and making laundry more convenient day‑to‑day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Posted by: jmbruns
from Avon, MN
Verified Purchase:Yes
I really like my stacked washer/dryer. There are more than enough features for varied options for drying.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, March 5, 2026
Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Dryer (DLEX4000B) model has been a strong addition to your stacked setup and that you’re enjoying the wide range of drying options. This model’s Sensor Dry technology and multiple specialized cycles are designed to give you flexibility while helping protect your fabrics and improve efficiency. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good ❤️ – LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com