Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: CherubD
from Spring Hill Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m so happy with this dryer!!! After it was installed we had a d90 error message. I looked it up and the dryer was telling me the exhaust vent was blocked! We cleaned out the vent and no more error message. It works like a dream, quiet and efficient. No wrinkles in our clothes and the steam feature is great!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tuchi
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought out dryer recently and oh my god. I am in love!!! We also have the matching washer, fabolous!!
Pros: Style/Design, ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Flyfshr
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works the way I expected it to. and that is all I wanted to say thank you
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Joe_Bob
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Own this for a month now and ran 5 consecutive loads back to back and it cleaned everything easily even on cold wash. Haven't tried the steam or sanitize features yet. Everything is really easy to use and setup was a breeze. It takes the guess work out of laundry with these preset. The manual controls makes sense and the wifi feature is a bonus. Not really a selling point. The capacity is great too and can handle approximately one king size comforter/blanket and some smaller bedding but nothing more.
I will say that it needs the pedestal or be placed on something though because it is not a very good height for taller or average height people. Having it on a pedestal makes it that much nicer but the additional cost is a bummer. Also making the black cost more than the white seems like a greedy move.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: 5Anddime
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this after long research and my daughters recommendation. This has great cycles and never over heats your garments. Love the WiFi connectivity and that it runs so quietly.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Horton101
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] This dryer is so automatic, so quiet, and...well, so awesome! The pedestal is a must-have if bending over isn't your thing. We couldn't be happier.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Lint trap a huge problem
on October 20, 2021
Posted by: AmyMC77
from Boynton Beach, FL
[This review was collected as part of a promotion.] We bought this dryer and the matching washer. The washer is amazing. The dryer is terrible. The first one we got didn’t heat up at all. The second one we got destroyed our clothes with the known lint trap problem that catches the clothes and tangles them then tears them when they get free. The lint trap is POORLY designed and barely catches any lint at all instead when you open the door lint comes out everywhere, then when you pull the lint trap to empty it there’s nothing in the trap because it gets “cleaned off” and it falls deep into the dryer which is scary from a fire standpoint. Since this is a known issue for quite some time, that I discovered AFTER I believed Consumer Reports and purchased it. LG needs to do the right thing and redesign the lint trap. After our second one we switched to a different brand and are very happy!
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 20, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: RC27
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love love love this dryer, so many drying options, works quickly & quietly and I love the little tune it plays when my clothes are dry! All our LG appliances play a little tune when done, very nice.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
No, I would not recommend this to a friend.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com