Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: cm wash
Verified Purchase:Yes
[This review was collected as part of a promotion.] very nice machine, very quiet, like that you can adjust all the settings, water temp, spin speed, water efficient, cleans my clothes well
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Kasulu
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had our dryer vent outlet cleaned by a professional prior to installation. We repeatedly get dryer blockage errors which shuts off the dryer. While I appreciate this safety feature, I do not enjoy having to clean the minute amount of lint from the dryer screen in order to use my dryer.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 1, 2022
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Dipper31
from Charlotte NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had my washer and dryer for almost 2 months and I finally called customer support because I couldn’t change the settings on either machine. I found out everything is preset and for example you can only use cold water on certain settings. I would like to be able to adjust temperature, time etc for any setting I want.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Reid12
from Mahopac, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this three weeks ago after being without a dryer for awhile waiting for a part.
I am very happy with the features that this dryer has. My clothes come out great.
I am very happy with the features that this dryer has. My clothes come out great.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: LG Stackables
from PR and ME
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about a month ago and love LG products. We have LG stackable washer and dryer at our home on Maine and they are going strong after more than 10y years of use. Looking forward to years of good service from this one as well.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Matt3218
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have to say I was skeptical about the WiFi integration but the smart phone alerts prompt you when your cycle is complete and really keeps you moving along. This feature has really improved our throughput and we are doing a much better job keeping up with laundry!
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: PAFPGH
from Pittsburgh, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The LG performs beautifully. Maybe a bit loud on spin cycles, but fine. The frustration is that although it shows that it's connected to the house wi-fi, and I can follow wash progress, it no longer reports when a load is finished, and it stopped recording cycle history.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Basement washer
from Wausau, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a hard time drying a fleece king size blanket, I had to end up putting it on manual. The sensor kept saying it was dry but it was not. Also with the Wi-Fi app it would be nice to have a feature that could turn the dryer on from the app to fluff up the clothes.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com