Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Posted by: Conlag
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this dryer for about 5 months. It is nice looking, easy to use and quiet. I like the multiple dryer temp settings.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kelly92631
from Phoenix,AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use, love the look and color….so many selections and functions.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dani123
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] So happy I replaced my existing LG washer and dryer for a newer version - much quieter. I did notice that “small load” setting was eliminated, but I just use speed wash now. Happy customer here.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Id4forr
from Chicago, Il
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this dryer. So smart, does not waste energy. Its knows when clothes are dry and stops even though may say loneger. The steam function has come in handy to freshen a shirt before a meeting and remove wrinkles.
Pros: ease of use, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Csk64
from Texas
Verified Purchase:Yes
We bought this matching dryer to our washer when we moved. We’re loyal LG fans!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Yasu
from Federal Way, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since we purchased this washer only a month ago, my wife has enjoyed using it. It is really too early to provide an honest assessment on the washer and its reliability in the long run. It seems to be working very well.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TooSoon
from Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] This dryer was installed two weeks ago. Installation was straightforward. So far, I’ve only done two loads and everything worked as expected. I found the manual often difficult to interpret, and especially so for setting up the ThinQ wifi. For example, it if not clear whether the word device is referring to the dryer or the smartphone. Also, a lot of trial and error is involved in learning to use the controls. I hope this will improve over time. Note. I am a native english speaker with a PhD in physics.
So far, I don’t have enough experience wit this machine to recommend it to someone else. Ask me again after six months or a year.
So far, I don’t have enough experience wit this machine to recommend it to someone else. Ask me again after six months or a year.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy Jennifer, Social Media, February 2, 2022
When setting up the ThinQ app you want to make sure your router is set for 2.4GHz, anything higher is not compatible. Also the wireless network name (SSID) has to be a combination of letters and numbers, special characters will not work. You want to make sure that the security protocol of the router is set to WPA2, otherwise network set up may fail.
Once you are cleared the setup you should be able to download new and specialized cycles that are not included on the dryer. With the app you will also get energy monitoring advice, venting tips and smart diagnosis feature that helps you troubleshoot or diagnosis any issues. This app is a wonderful smart home companion tool. ^Jennifer
Once you are cleared the setup you should be able to download new and specialized cycles that are not included on the dryer. With the app you will also get energy monitoring advice, venting tips and smart diagnosis feature that helps you troubleshoot or diagnosis any issues. This app is a wonderful smart home companion tool. ^Jennifer
Written by a customer while visiting lg.com
Posted by: 2KSmom
from Knoxville, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] A lot of features, but not exactly what I need. Seems more focused on heavy-duty cleaning where I would rather have a super gentle cycle like hand washable.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com