Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6 out of 5
4.6
(1,458 Reviews)
Open Ratings Snapshot
Rating breakdown 1,458 reviews
5 Stars
1,123
4 Stars
195
3 Stars
44
2 Stars
32
1 Star
64
95%of customers recommend this product. 
(
674 out of 709
)
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Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
5 out of 5
5
Great features!
on February 18, 2022
Posted by: MLPo
from Pittsburgh
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this a month ago and working great with all of our laundry needs
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
AMAZING product!
on February 17, 2022
Posted by: Stacey T
from Henderson, NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had our previous washer/dryer for nearly 20 years. This new LG Washer/Dryer Combination is the BEST. The technology is so easy to use.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Drum replacement
on February 15, 2022
Posted by: Dd27249
from Roanoke
Verified Purchase:Yes
[This review was collected as part of a promotion.] Leashed less than 6 months before the drum separated. Took 6 weeks to get a repair scheduled but repair team was excellent
Quality
3 out of 5
3
Features
5 out of 5
5
Value
3 out of 5
3
Response from lg.comBy Jennifer, Social Media, February 22, 2022
Sad to see this, but happy that your dryer was repaired for you. Thanks for sharing your feedback. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Best drier we have purchased!
on February 15, 2022
Posted by: Zak1421
from Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this dried last year after our other one quit. This is the best drier we could have purchased. Super efficient and dries everything super quick!
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great Dryer!
on February 13, 2022
Posted by: Britt503
from Olympia, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased our dryer about 3 months ago and bought the matching washer as well. It dries our clothes quickly with minimal static. I especially enjoy the app, the ability to download other drying options and the monthly emails for status reports.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Lemon
on February 13, 2022
Posted by: Quindella
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This unit has not worked since it was installed. It's a lemon.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Response from lg.comBy Jennifer, Social Media, February 14, 2022
We hate hearing your unit is not working properly. We’d like to gather more information from you to expedite a resolution. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of the issue so that we can investigate. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great features,
on February 12, 2022
Posted by: OCGram
from Old Chatham, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I lovey the features and size loads this dryer is capable of. My one problem is some items do not dry completely and I have to put them back in to dry. I am not sure if the door latch will hold up. It does not seem to be as durable as past dryers.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Quiet and capable
on February 11, 2022
Posted by: soccerwatcher
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] The unit was purchased as the companion to the 4000 washer. We are happy we did! Capacity, a wide range of settings, steam refresh and quiet operation. And energy savings to boot over our old unit.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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