Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Average customer rating
4.6
(1,423 Reviews)
Rating breakdown 1,423 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
50
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - White
Customer Rating
4
Nice looking set, easy to use intuitive features.
on August 24, 2024
Posted by: JoeDuck
[This review was collected as part of a promotion.] I have used this washer dryer pair for about three weeks now, no issues. I am surprised that the dryer runs cool about halfway through the dry cycle when clothes are still wet but have been told this is normal and part of the energy saving feature. Hum... that doesn't make sense to me so I have switched off energy save and started using the timed dry feature and this gets my clothes dryer faster without over drying.
Written by a customer while visiting lg.com
Customer Rating
5
Nice
on September 20, 2024
Posted by: Mjh8034
Bought this to replace an existing dryer. With many options, I wasn’t sure. After using it for a couple of weeks, I love it and happy with my decision.
Written by a customer while visiting lg.com
Customer Rating
5
A solid machine
on September 24, 2024
Posted by: Dave23301
The dryer functions and features work flawlessly, each setting performs as expected and there is no disappointment. It takes time to learn which settings are best for your items, the recommended settings are a good starting point but fine tuning is needed for your things in order to get the best drying without damage. The wifi download of settings is useful but not critical because after you become familiar with the settings for your stuff, it’s easier to just punch in the parameters based on what’s in the load coming out of the washer. It is nice to be notified on your phone when the dryer is done. The most surprisingly useful setting is the steam fresh which we use to avoid ironing and to remove fold lines, it works very well.
Written by a customer while visiting lg.com
Customer Rating
5
Terrific Dryer
on October 15, 2024
Posted by: jds46
[This review was collected as part of a promotion.] We have had the dryer for just over a month and it is really great. Control panel is very easy to use. WiFi feature is super convenient.
Response from lg.comBy LG, February 28, 2026
Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Dryer (DLEX4000W) model has been performing well, with an easy‑to‑use control panel and the convenience of Wi‑Fi features. This model stands out with its TurboSteam technology, large capacity, and Sensor Dry system designed to deliver efficient, even drying for every load. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
1
Not working
on October 29, 2024
Posted by: abcdef67812
[This review was collected as part of a promotion.] I am having problems with the machine but cannot get it fixed.
Response from lg.comBy true, LG Digital Care Team, October 30, 2024
Hey there! We want to help get your LG dryer running so you can complete your laundry and have a relaxing day. So we can look into this more and help you better, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit. We're here, and we're ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Excellent company excellent dryer!
on November 13, 2024
Posted by: SV22
I purchased the LG dryer to replace my previous dryer. That was also an LG that lasted 16 years. LG is truly a reputable company that I truly trust.
Response from lg.comBy LG, February 19, 2026
Hello! What a fantastic testament to long‑lasting quality! We’re delighted to hear your new LG dryer is stepping in after your previous LG unit served you well for an incredible 16 years. That kind of trust and loyalty means a lot, and it’s wonderful knowing LG continues to be your go‑to choice. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
All good
on November 18, 2024
Posted by: carlomm
bought this 3 mths ago, all good and happy with features
Response from lg.comBy LG, February 19, 2026
Hi, Carlo. We appreciate you sharing your experience with the LG Dryer (DLGX4001W) model. It’s wonderful to hear that everything has been working well and that you’re enjoying its features. This unit is designed for powerful drying performance and easy everyday use, and it’s great to know it’s been a solid addition to your home. You can also explore more care tips and support information for your model here: https://www.lg.com/us/support/product/lg-DLGX4001W. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ – LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
1
Useless.
on December 26, 2024
Posted by: GAD 29
Next to nothing on this dryer works properly or efficiently. One single 100% cotton sheet in 'Normal' mode (57 minutes) comes out damp. 'Steam Refresh' wets the clothing and wrinkles it worse.
Response from lg.comBy Josh, LG Digital Care Team, January 14, 2025
Hey there! Let's help get your sheets and clothes to come out fully dry and wrinkle-free so you can fully enjoy your LG dryer. Starting on page 36 of the owner's manual, it provides a list of different cycles available with your unit and descriptions for what to use the cycles for. One of those settings is the bedding cycle, which helps with sheets and other bedding materials. We also have numerous downloadable cycles available (https://tinyurl.com/2yzny2ys), which can help with wrinkles as well. If you need additional assistance, please feel free to reach out to us on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com