Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: 35 Bubbs 6
from Scottsdale, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This dryer just eats clothes! Handles such big loads. So many drying options. Love the steaming function. Would buy again tomorrow!!
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jgp19
from Co
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old machine did not have the same features so nice and runs so quietly
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Papa c
from Va
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this dryer for 2 months and it is quiet and does a great job with many options
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: brgolf
from Grand Rapids, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the wi- fi feature for remote start and it notifies me when cycle is complete.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Flyman0405
from Woodland Hills, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this dryer as part of a combo to it’s corresponding washer and glad I did. Upon research of washers & dryers, I’m very happy with the choice.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ceecee55
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] So many great features. Great to have so many dryer settings both manual time and preset settings.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: ExtraGuy
from Tucson, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] The dryer was purchased to replace our 2011 DLGX3876V. Although very similar in features, the DLGX4001B does dry faster and the dryness sensor is more accurate. We chose LG again because of its continued lead in reliability and performance over other brands. One thing was not improved upon was to backlight the control settings. They are very hard to read except in bright room light. I also wish that on a dryer of this class that the display screen was LED rather than of the segmented type. Certain numbers and letters can be hard to read on this display. Finally, the steam function on this new dryer uses plumbed water instead of a user-fillable water tank. I have some concerns about using plumbed water, even softened, versus filling the tank with distilled water. Hopefully mineral buildup won't be an issue. Three quibbles on an otherwise excellent dryer.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Queens, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got a lemon, or a piece of junk. This dryer has been nothing but a source of aggravation ever since I purchased it. We keep on getting this flashing “gas” error. The dryer stops 25 to 30 minutes into its cycle with gas error flashing. It does not generate any heat, everything is still wet. We had a plumber check the gas line, everything is fine—our gas stove and gas water heater have no issues. An LG tech replaced the dryer’s gas valve—same issue. My mom suffers from dementia, laundry is a necessity in our house. To get this repaired, I have to pay a plumber to disconnect the gas line from the dryer, pay someone to bring it down from its platform, once the maintenance is done, pay for the reverse process. At this point, as soon as I have the money, I’ll get a new dryer , and hope to have better luck. My last dryer lasted over 15 years before the motor gave out. Buyer beware!!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, May 10, 2022
We hate to hear this and thank you for the feedback. We will be happy to pass this along to our product developers.^Sandy
Written by a customer while visiting lg.com